Operations Supervisor - Terminal

Operations Supervisor

Southampton, UK
Full-Time
Salary: £38,821.82 per annum
Hours: Monday to Friday, 1:30pm - 10:00pm

We are working in partnership with a leading global logistics and terminal operations business to recruit a Terminal Operations Supervisor for their Southampton operation. This is an excellent opportunity for an experienced supervisor or aspiring operational leader to join a fast-paced port environment, overseeing day-to-day terminal activities while ensuring the highest standards of safety, efficiency, and customer service.

The Role

As Terminal Operations Supervisor, you will support the Operations Manager in delivering safe, effective, and efficient terminal operations. You will be responsible for supervising terminal teams, coordinating labour and equipment resources, maintaining operational performance, and ensuring compliance with all safety and quality procedures.
You will play a key role in driving operational excellence, supporting workforce development, and ensuring customer service standards and KPIs are consistently achieved.

Key Responsibilities

Supervise daily terminal operations to ensure activities are completed safely, efficiently, and in line with customer requirements and service level agreements
Lead and coordinate terminal operatives, allocating tasks and monitoring performance across operational areas
Conduct safety briefings, equipment checks, and ensure compliance with PPE, operational procedures, and site safety standards
Support the delivery of cargo handling operations while maintaining quality standards and minimising damage incidents
Assist with labour planning and resource allocation to optimise operational performance and control costs
Monitor KPIs and operational performance, identifying opportunities for improvement and efficiency gains
Complete operational administration including attendance monitoring, invoice processing, holiday approvals, and return-to-work procedures
Support onboarding, training, and development of new and existing team members
Conduct preliminary investigations into accidents, incidents, and operational issues, ensuring accurate reporting and follow-up actions
Promote a strong safety-first culture and ensure compliance with company, customer, and regulatory requirements
Deputise for the Operations Manager when required and provide supervisory support across departments as needed

About You

Previous supervisory experience within terminal operations, logistics, warehousing, transport, or a similar operational environment
Strong leadership skills with the ability to motivate, manage, and develop teams
Experience working in a fast-paced environment with a focus on safety, quality, and operational performance
Excellent communication and interpersonal skills, with the ability to engage effectively at all levels
Strong organisational skills and the ability to manage competing priorities under pressure
Proactive problem-solving mindset with a continuous improvement approach
Comfortable working with operational data and performance metrics to drive decision-making
IT proficient, including Microsoft Office and operational management systems
Full UK driving licence
Knowledge of risk assessments, safe systems of work, and operational procedures would be advantageous
Experience within port, terminal, stevedore, automotive, or cargo handling operations is desirable
This is a fantastic opportunity to join a growing and forward-thinking organisation where you can make a real impact, develop your leadership career, and contribute to the success of a critical logistics operation.

Apply now to find out more.

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