Operations Support Administrator

Operational Support Administrator
Role Responsibilities

• Assist in onboarding new clients, ensuring all documentation and compliance requirements are met.
• Manage client accounts and provide clients with detailed information about their accounts.
• Assist with general client inquiries and issues, ensuring a positive initial impression and ongoing relationship,
• Provide top quality customer care, relationship management, database management, and logistical expertise.
• Process transactions, perform data entry, and prepare and manage documentation related to transactions, including purchase orders, invoices, and contracts.
• Maintain CRM and stock management databases to ensure accurate inventory records and organised records of all operational activities.
• Undertake administration and provide support for operations and projects.
• Assist the wider team as necessary.

Requirements

• Proficient with IT and technology, including in Microsoft365 suite products, (QUBE)
• An organised planner with excellent administration skills, attention to detail, and multitasking abilities.
• Logical thinker with a thorough and diligent approach to prioritising work.
• Process orientated to ensure compliance across multiple jurisdictions.
• Proactively delivers excellent customer service and solutions.
• Resilient and adaptable to working in a growth environment.
• A quick learner who is comfortable working autonomously when required
• A team player with a willingness to pitch in to help others.
• Ability to work under pressure and flexibility to cope with changing priorities.
• A confident communicator, both verbal and written
• Good time-management and planning skills.
• Confident to express an opinion and unafraid to challenge.

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.

Nouvo Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.