Operations Support (FTC)

Project Operations Support (AV) – 12 Month Fixed Term Contract

Location: Stockport (Hybrid)
Hours: Full-time (37.5 hours per week)
Start Date: End of July
Contract: 12-month FTC (with potential extension)

The Opportunity

We are currently seeking an experienced Project Operations Support professional with a background in AV to join a leading organisation on a key client account.

This is a fantastic opportunity to play a pivotal role supporting the day-to-day management of a high-volume project pipeline, working closely with internal teams and the end client to ensure seamless delivery, clear communication, and operational excellence.

Key Responsibilities

* Manage and coordinate the day-to-day project pipeline for a key client

* Liaise directly with the client to provide updates and ensure transparency

* Work closely with Project Managers on scheduling, programmes, and installation timelines

* Arrange site surveys and coordinate resources

* Prepare job packs including technical documentation and RAMS

* Track project progress and ensure timely completion of reports

* Upload and manage project data within internal systems (e.g. Simpro)

* Support invoicing and job completion reporting

* Provide weekly and monthly reporting to stakeholders

* Coordinate with operations, warehouse, and technical teams as required

* Assist with procurement and ordering of equipment

* Support additional client pipelines when required

About You

* Proven experience in Project/Operations Support, ideally within the AV industry

* Strong organisational skills with the ability to manage multiple projects simultaneously

* Excellent communication and stakeholder management skills

* High attention to detail and accuracy

* Comfortable working in fast-paced environments and under pressure

* Proficient in IT systems, including Excel and project management tools

Why Apply?

* Work on a key, high-profile client account

* Be part of a collaborative and fast-moving AV project environment

* Gain valuable experience with the potential for contract extension

* Hybrid working flexibility
Only candidates based in UK and eligible to work in UK are allowed