Operations Team Manager

PM Shift – 19:00-07:00 – 4 on 4 off rota - Multiple jobs available!

The Operations Team Manager at Debenhams Group, Sheffield Distribution site is responsible for leading a team of employees, fostering a positive work environment and ensuring operational excellence within their department. This role involved supervising team member, setting performance expectations and contributing to the achievement of departmental goals.

• Lead and supervise a team of team members
• Ste and communication performance expectations and goals
• Monitor and evaluate team members performance
• Provide coaching and guidance to team members
• Foster effective communication within the team
• Collaborate with other departments to resolve operational issues
• Address and resolve operational challenges and escalations
• Maintain accurate records of team performance
• Ensure compliance with company policies and quality standards
• Efficiently allocate and manager team resources
• Strive to exceed customer expectations
• Promote and maintain a safe work environment
• Coordinate training programmes and onboarding activities
• Generate and analyse reports on team KPI’s

• Experience in a similar supervisory or team management role
• Strong leadership and interpersonal skills
• Excellent communication and conflict resolution abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to analyse data and generate reports

Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.  

2025 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.

Let’s lead the change together. 🚀 

Benefits include:

• You’ll get the opportunity to take part in our various share schemes – where your impact on the business will impact you
• Benefits that support your health and wellbeing
• Our Reward platform allows you to tailor your benefits to suit your needs – such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
• There’s also up to 40% discount off all of our brands!