Operations / Technical Manager

Operations / Technical Manager

Salary: £60,000 - £65,000 per annum

Benefits: Van, Phone, State Pension provided

Location: Great Dunmow CM6 1XN

Our client is a Millennium-born company offering expert insight to the building services industry on a national scale, with impressive experience and a unique approach to challenges.

The company pride themselves on the delivery of quality work and their commitment to developing strong and positive relationships with clients, customers and valued members of their team and are looking for someone like you to be part of their success.

Due to continued success, they are looking to recruit an Operations/Technical Manager whose main aim is to plan, organise, direct, co-ordinate and control Field Service activity within the UK.

As the Operations/Technical Manager, you will be expected to develop and lead an effective, well-motivated and flexible team that understands the Company's aims and strives to achieve them and to maintain an ethos of Think Customer and Customer Service, that meets the Company Objectives and complies with our mission statement.

Duties Include:

Ensure health and safety is considered first, and best practice is followed, in every situation
Be a champion of the environment, quality and process compliance
Meet customer targets and expectations by the most cost-effective use of resources
To develop new and existing relationships based on trust, integrity and delivery
Meet financial targets for revenue P&L, margin, recoveries, invoicing, costs, and stock control
To provide accurate monthly forecasts and contribute to annual budget setting
Review workload up to 3 months ahead to plan resources and recruit if required
Be involved in all recruitment stages for engineers and office staff
Engage with Engineers every week
Ensure that all test equipment is maintained and calibrated
Ensure that the company fleet is maintained and that regular van checks are completed
Conduct random spot checks on engineers via trackers and other software available to you
Conduct regular meetings with team members
Ensure the provision of management information is available within the agreed timescales.
Support in all key client contracts
Support both colleagues and clients in technical enquiries relating to the electrical industry
Support in producing Electrical Remedial/Install quotations
Liaise with clients and attend site meetings to provide technical advice
Deliver annual appraisals for all team members
Support in HR matters that arise within the team
The Ideal Candidate:

Previous experience in a similar role
Electrical background 2391 Preferred
At least 5 years' experience in the electrical compliance sector
Knowledge of relevant regulatory and safety requirements
Degree in a related subject or relevant experience
Knowledge of uncertainty budgets
People management experience
Knowledge of internal auditing procedures and techniques
IT literate
Results focussed, demonstrated through a track record of performance improvement
Exceptional communication skills
Embrace responsibility and accountability
Excellent organisational and problem-solving skills
High personal standards with a ‘can do’ way of working
If you feel you are the ideal candidate, APPLY today!

Keywords: Operations Director, Operations Manager, Operations Director, Bodyshop Manager, Production Controller, Field Service, Controller, Operations Manager, Technical Manager, Production Manager
Only candidates based in UK and eligible to work in UK are allowed