Operator

Mission

Exolum are an innovative fuel storage company with the priority of a green energy future operating globally. People are at the heart our expansion plans with a focus on developing our colleagues to reach their potential while accepting everyone as they are!

About the role

Operator - Thetford - Permanent

As an Operator, you will be part of the Pipeline Site and Operations team, supporting the safe, efficient, and reliable receipt, storage, handling, and delivery of aviation fuel. Operating within a 24/7 environment, you will play a vital role in ensuring terminal operations run safely and effectively while maintaining compliance with regulatory requirements, company procedures, and industry standards. Working closely with operations and maintenance teams, you will help deliver exceptional service to customers while maintaining the highest levels of safety and operational excellence.

Key Responsibilities

• Through your actions & the completion of assigned responsibilities, provide


• Operations safe, efficient terminal operations including pipeline receipts, tank to tank transfer, road tanker receipts & road tanker loading.


• Communicate with all terminal staff to enable effective terminal operations. Ensure a smooth, effective and documented handover is completed.


• Contribute to terminal operational procedure reviews and updates.


• Highlight any areas for amendment, updating and/or improvement. 


• Comply with all terminal operational & safety rules. Take an active role in driving terminal safety culture.  Participate in SHE audits including driver and contractor audits.


• Responsibilities including issuing & control of assigned permits, gas testing & isolation checking.


• Drive Terminal safety culture, completing required training; attending SHE Comms meetings & completing assigned SHE responsibilities including completion of SHE driver & contractor audits.


• Ensure that operational records are accurately and comprehensively completed.


• Complete sampling activities including analysis of product quality.


• Treat all terminal users as valued customers. Respond to queries and requests from the client, employees & customers politely and diligently.


• Work with the terminal maintenance team to complete assigned tasks & support including safe and timely preparation of equipment for shutdowns, maintenance and re-commissioning.


• Complete assigned training within required timeframes to ensure competence is continually updated & maintained. 


• Working on the jetty for ship receipts and loading

About You

You are a safety-focused and proactive operations professional with experience in an industrial, engineering, process, or regulated environment. You have strong communication skills, a commitment to safe working practices, and the ability to work effectively both independently and as part of a team. A relevant NVQ Level 2 qualification is desirable but not essential, while experience in a regulated industry is preferred. Experience within oil, gas, petrochemical, aviation fuel, or COMAH environments would be advantageous.

Competency model

At Exolum we run a Competency Model which has been defined accordingly to our strategy, values and the geographies where we operate, making it a unique and exclusive document for Exolum. The competency Model is understood as the set of identifiable and measurable behaviours (skills, aptitudes and motivations, among others) that enable a person to achieve superior performance.

We Care- We anticipate, identify and solve the needs of our internal and external clients. - Level 2

We Do - We face opportunities and challenges with proactivity, energy and enthusiasm and we take responsibility for our actions - Level 2

We Connect - We listen, share information and communicate clearly, transparently and openly - Level 2

We Include - We welcome, respect and value the uniqueness of people. - Level 2

We Get Together -We actively collaborate with other people in achieving shared goals - Level 2

We Trust - We act with integrity and coherence with our values and we comply with the commitments acquired- Level 2

We Think Different - We contribute, explore and experiment with new approaches to challenges without fear of being wrong - Level 2

About the Benefits

• Salary £37,640.56 depending on experience


• Shift allowance once on shifts


• Pension – up to Employee 6% and Employer 9%


• Holiday – 25 days per annum wrapped into a shift pattern


• Personalised career development plans


• Single Private Health Insurance via BUPA


• Healthcare Cash Plan


• Life Assurance x5 and Disability insurance


• Wellbeing Initiatives


• Employee Resource Groups – EDI Group, Employee Forum, Wellbeing Committee


• Study support (if applicable)

About the Process

The first step is to apply – please visit https://jobs.exolum.com/ to complete your application. Once your application has been reviewed, if you are successful, you will be invited to meet our amazing team and your potential new line manager for a face-to-face interview. Depending on the role, you may be required to attend a second stage interview so we can get to know you even more!

About Equality, Diversity, and Inclusion

Different people approach problems differently and we believe that diversity is the engine that fuels innovation. As an equal opportunity employer, we are committed to creating an inclusive environment where diverse voices are not only heard but also amplified. We recognise that our differences—when embraced with respect—drive smarter decisions, stronger performance, and a culture where everyone can be their authentic selves.

Qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender perception or identity, national origin, age, neurodiversity or any other legally protected status.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all candidates. To request an accommodation during the application or the recruiting process, please email: [email protected]

We are committed to a diverse and inclusive workplace. All applications are reviewed fairly and equally using a third-party blind recruiting solution (MeVitae) which removes any bias parameters.

About your data

The information provided by you will be used by Exolum to process your application and, if successful, in connection with your future employment with us.  Any information held by us relating to you will be destroyed six months after the post has been filled.  If we wish to retain your information for future vacancies, we will seek your express consent to do so.  All processing of data will be in compliance with data protection laws.  For further information on how we handle your data read our UK privacy notice for job applicants, employees, workers and agency workers which is available on our website: Disclosures and legal notices by country – Exolum