Order Fulfilment Advisor

Job Title: Order Fulfilment Advisor
Location: Nottingham, hybrid
Salary: £25,000 per annum
Contract: permanent, full-time Monday to Friday 8:00 am to 4:30 pm

Do you have previous customer service or administration experience and would like to join a supportive, diverse and international company that offers many opportunities for growth and progression?

In this role, you'll be responsible for order allocation management, ensuring that order errors and delays are resolved in a timely manner, manage incoming shipments and support customer services with any order allocation issues.

In return, you’ll receive:

• An annual salary of £25,000 per annum
• Hybrid working with 3 days per week working at home
• Working hours of Monday to Friday 8am to 4.30pm
• Discounted plan for public transport
• Company pension
• 50% discount on company products for employees
• Private healthcare
• Working as part of a friendly, supportive and passionate team in an international, well-regarded company
• Many opportunities for growth and progression
• And more!

Day-to-day responsibilities of the Order Fulfilment Advisor will include:

• Monitor order allocations and efficiently deal with any order delays
• Investigate orders that have not been released
• Liaising with internal departments such as Customer Service, Planning and Logistics
• Provide support to the customer service team on order coverage issues, allocation challenges, order errors, etc.
• And more!

Who we’re looking for:

Previous experience in a Customer Service, Administration, or Order Management role is highly desirable

To succeed in this role, you’ll need strong attention to detail and the ability to build strong working relationships with key stakeholders, as well as solid Microsoft Excel skills.

If interested, please apply either directly or send your CV directly to Aylin at to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.