Order Processing Apprentice

Order Processing Apprentice
Wakefield
£7.55 p/h (first year)
Mon-Fri | 8:30am-5:00pm

Benefits:
21 days holiday + bank holidays | Health cash plan | Pension scheme | Monthly employee value awards (up to £75) | Personal development through courses and training | Free parking

About Us:
Part of a £60m turnover Group, we are Yorkshire’s leading manufacturer of high-quality home improvement products, including contemporary extensions, conservatories, orangeries, replacement roofs, windows, and doors in both uPVC and aluminium.

Our employees are at the heart of the business, and we invest in good people by offering career development and training opportunities. We make the best products, offer the best service, and work with the best people. Join us and be a key player in shaping the future growth of our group.

About the Role:
We are looking for an apprentice to join our Roofing Team to accurately process orders and quotations with precision and speed. Alongside this, you will work toward a Level 3 Business Administration qualification through our training partner, who will support you throughout the learning process. You will receive allocated study time each week to complete coursework and assessments.

You will learn to:

• Accurately process orders and quotes from dealerships using our bespoke systems, Window Designer and Roofwright
• Reprocess incorrect orders, including any required parts such as glazing
• Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments
• Continuously develop product knowledge to enhance customer support
• Identify and implement process improvements to enhance service delivery and efficiency
• Ensure orders are processed in line with customer expectations and delivery schedules
• Make informed decisions to meet customer needs, especially for urgent orders
• Maintain high-quality service standards, ensuring compliance with company policies and industry regulations
• Adhere to internal processes for reporting and rectifying quality concerns

What We Are Looking For:
If you’re looking to kick-start your career with a growing, reputable company — while earning, learning, and gaining real hands-on business experience — then this Order Processing role is for you. Apply if you are:

• Reliable, hard-working, and motivated to learn
• An effective problem-solver and decision-maker
• A clear and confident communicator, both written and verbal
• Willing to undertake training and apply new learning in daily tasks

How to Apply:
Ready to start your career with us? Apply with your updated CV.

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