Order Processor

Order Processor

Aylesbury - Rabans Lane Industrial Area

Permanent – Full Time

£31,500 per annum

Our client, a well-established and successful manufacturer of high-quality components, is seeking an experienced Order Processor to join their friendly and professional team. This is a fantastic opportunity to contribute to the continued success and growth of the business, providing key support to the Sales Team and exceptional service to B2B customers.

Key responsibilities as an Order Processor will include but are not limited to:

• Monitoring the sales inbox and accurately inputting customer orders using the ERP system.
• Answering and handling incoming telephone calls in a professional manner.
• Raising quotes and processing purchase orders to create sales orders.
• Generating customer invoices and resolving any invoice-related queries.
• Responding to customer queries via phone and email, offering solutions aligned with business goals.
• Providing stock availability information using ERP and internal systems.
• Maintaining accurate and up-to-date records in the CRM system.
• Keeping customers informed about their orders and communicating any issues proactively.
• Supporting the Sales Team with quotations (up to £5,000 in value).
• Learning and understanding stock management procedures.
• Monitoring stock levels and overseeing stock control.
• Placing stock orders with the Head Office in Germany and liaise with them on lead times and updates.
• Carrying out general administrative support as required.

To be a successful Order Processor you must be:

• Highly organised with excellent attention to detail.
• A strong communicator, both verbal and written.
• A quick learner with the desire to gain product and technical knowledge.
• Comfortable working in a small, close-knit team, demonstrating flexibility and a proactive attitude.
• Experienced with ERP systems, stock control, and CRM platforms.
• Confident using Microsoft Office applications.
• Experienced in providing excellent service to B2B customers.

If you feel you have what it takes to be the Order Processor, please apply today because we would love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit www.ascendantrecruitment.co.uk