Orderline Representative - Full Time Evenings, Monday-Sunday: 16:00-02:00 (37.5 Hours)

Your Opportunity, Your Team 

• The Orderline Representative supports our Contact Centre Team in Knowsley, Please view our video to find out more about what it's like to work in our Contact Centre at QVC!

• Joining the QVC UK team means a strong work-life balance and benefits like home office options, 30 days of annual leave, QVC bike leasing, comprehensive health program, free parking and a subsidised cafeteria. Best of all, you’ll join a global, dynamic company where collaboration and support help you make a real impact.

• Hourly Pay

£12.41 per hour

Where You'll Work 

This is a working from home role.

Please ensure you have a space for your computer setup, complete with two monitors, and a stable internet connection to facilitate your tasks effectively.

Contract type

• Permanent
• Full-time

Work hours

• On Call Evenings Monday - Sunday: 16:00-02:00, with 2 weeks notice of shift.

What You'll Do 

• In addition to being the welcoming friendly voice of QVC, you will be passionate about providing world class customer service. Our Orderline team members handle inbound customer calls, efficiently & accurately processing customer orders whilst promoting engaging products to improve customer loyalty.

• Whilst working as part of a team to ensure our overall success, you will also work towards achievable individual performance targets.

• To set you up to be successful and ensure you are ready to be great in your role, you will be provided with a supportive and seamless onboarding experience – which will include two weeks of training. Please note your first two weeks with us will be your training period, scheduled Tuesday - Saturday 17:00 - 23:00, 30 hours only, which will take place onsite.

What You'll Bring 

• The desire to deliver a first-class customer service experience.
• Experience using a computer is necessary in this role.
• Have fantastic communication skills.