Orders Fulfilment Specialist

Amour Recruitment is seeking an experienced Senior Technical Orders Fulfilment Specialist to work for a superb company on a 6-month FTC initially.

You will ensure the seamless and efficient handling of customer tech services orders, from inception to delivery. Playing a critical role in enhancing customer satisfaction by overseeing order processing, logistics coordination, and issue resolution. Ultimately contributing to the success and reputation of our organisation.

Duties include:

• Manage the end-to-end order processing lifecycle
• Serve as the primary point of contact for customer inquiries
• Collaborate with the purchasing team, suppliers and warehouse to maintain optimal service levels and inventory management.
• Maintain meticulous records of orders, shipments, and returns, ensuring compliance with regulations and internal protocols.
• Coordinate with shipping and logistics partners to ensure on-time and cost-effective delivery of orders.
• Implement tracking systems to monitor order progress and provide customers with real-time updates.

Personal requirements:

• Experience in sales support/quotes/order processing
• Able to work under pressure, think on your feet with a keen eye for attention to detail
• Strong organisational Skills, able to manage own time effectively
• Strong written and verbal communication skills.
• Ability to highlight missed or incorrect information on both Client PO and Vendor quotation/ information
• MS Office skills including Word, Outlook, Excel, PowerPoint

PLEASE NOTE: This role requires attendance to client locations e.g. Central London / Buckinghamshire / South Coast a few times a month with expenses being paid.

Hours: Monday to Friday 0900-1730

Salary: £35,000 - £40,000 (depending on experience)

Benefits: 33 Days Holiday (including Bank Holidays), Company Pension Scheme, Private Health Care.

To be considered for this great opportunity apply now or call Amour Recruitment or more information.