Orthodontic Treatment Coordinator

Orthodontic Treatment Coordinator

Location: Gravesend, Kent, DA11 9AX

Salary: £22,750 - £30,030 per annum

Vacancy Type: Full Time, Permanent

The Role

Are you a proactive and motivated individual with a passion for delivering exceptional patient care?

Our client is currently seeking a Orthodontic Treatment Coordinator to join their close-knit team. They would welcome full-time candidates who possess excellent communication skills and a patient-centred mindset. Join them in providing comprehensive orthodontic treatment within a supportive and collaborative environment.

As a Orthodontic Treatment Coordinator with their Practice, you will play a pivotal role in ensuring a seamless and positive patient experience.

Key Responsibilities

Patient Care and Communication:

• Welcome and greet patients, answering any initial private treatment inquiries.
• Act as the primary point of contact for private patients, guiding them through their treatment journey.
• Effectively communicate treatment options, procedures, and associated costs to patients.
• Schedule and coordinate appointments.

Treatment Coordination:

• Collaborate with orthodontist and other dental professionals to develop comprehensive treatment plans for patients.
• Present treatment plans to patients, explaining the procedures, expected outcomes, and financial obligations.
• Coordinate referrals to specialists, ensuring smooth transitions and continuity of care.
• Follow up with patients to ensure treatment compliance and schedule necessary appointments.

Administrative Support:

• Maintain accurate and up-to-date patient records, including treatment plans and financial information.
• Manage patient billing, process payments, and discuss financial arrangements as needed.
• Ensure timely and accurate completion of administrative tasks, such as filing, data entry, and correspondence.
• Collaborate with the dental team to optimize office workflow and patient scheduling.

Skills and Qualifications

• Previous experience as a dental/orthodontic treatment coordinator or in a dental nursing role is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members.
• Strong organizational abilities and attention to detail.
• Knowledge of dental/orthodontic procedures, treatment planning, and dental terminology.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
• Compassionate and patient-centred approach to patient

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.