OSS Development Authority

The OSS Operations team of technology professionals manage and effectively operate the systems within the Converged Network arena. We are looking for a dynamic & proactive individual who can drive the digital initiatives to support the increasing demand for automation and transformation activities within Technology operations. You will be responsible for ensuring the delivery of quality OSS into Operations in conjunction with delivery teams, providing subject matter expertise and service ownership in one or more key OSS driving operational improvement and leading colleagues in high performing operational teams. The ambition being to drive a step change in Digital, customer service centric OSS Operations. This role requires detailed understanding of the OSS applications stack, architecture and support environment, coupled with an understanding of DevOps practices and Agile methodology as well as the ITIL framework. Extensive knowledge of OSS Operations Subject Matter Expertise in at least one OSS in particular Remedy and Cramer Experience working with coding and query languages - preferably inc. Bash, PowerShell, Python, Ansible (YAML), SQL, MySQL, etc. Experience working with code versioning repositories - preferably GIT Working understanding of Mobile & Fixed Networks Ability to influence, negotiate with and persuade internal and external customers. Comfortable communicating with customers/senior stakeholders at all levels in the organisation, Sound MS Office skills (with strong ability in Excel) Developed Analytical Skills Eligibility to hold UK SC Clearance