Overnight Counsellor

We are strong believers that good quality training is an essential part of people's success in their roles. With this role, we offer 3 weeks of fully paid training, Monday to Friday from 9am to 5pm. After the training, the work schedule would be:

• Overnight on Monday, Friday and Saturday
• Overnight on Thursday, Saturday and Sunday

• Carrying out screening assessments over the phone with individuals wishing to engage with EAP services, focusing on strengths as well as difficulties.
• To conduct risk assessments and implement risk management plans as appropriate, with the support of our Psychological Triage team.
• To identify current supports available to individuals contacting the service and develop goal focused, collaborative action plans.
• To provide brief goal focused therapeutic support to individuals contacting the service.
• Answering calls and maintaining a busy shared mail inbox
• Scheduling appointments, liaising with clients and clinicians
• To liaise and consult with other professionals working across the service as appropriate.
• To contribute to research and evaluation of the EAP service as required.
• To operate within all policies, procedures and guidelines of the SH and EAP service.
• To participate in team meetings and attend other meetings as deemed necessary.
• To be flexible regarding working hours in line with the needs of the project (incorporating occasional late evening and weekend work)
• Reviewing and handling of cases/queries that need to be investigated/escalated either from individual service user perspective or client organisational level
• Liaising with clinical governance around complex, high risk case
• Working on specific tasks required relating to service development, expansion of service.

• A recognised qualification in Counselling or Psychotherapy at level 5 or higher.
• Full accredited or registered membership of a recognised professional body or organisation which is governed by a recognised code of ethics and disciplinary process (i.e. IACP, BACP, BPC, UKCP, BABCP, NCPS, COSCA, ICP, APPI, etc
• Experience working with a variety of clients reflecting a wide range of clinical presentations.
• Experience of screening clients & carrying out initial screening appointments.
• Ability to work co-operatively as part of a team
• Ability to plan, organise and prioritise own work.
• Strong interpersonal and communication skills.
• Basic computing skills: word processing, email, internet, ability to use a CSM software package.

• Experience working with clients using short terms models of therapeutic intervention, particularly CBT
• Experience working within an EAP service
• Experience working on phone lines
• Ability to work therapeutically in a language other than English.
• Open to working overnight

• Part-time contract
• Work from home
• Competitive salary (Dependent on experience) plus 5% bonus + employee benefits
• 25 days annual leave per annum pro rata 
• A welcoming and supportive multidisciplinary team of colleagues who share your passion
• Training, guidance and support to allow you to do your role to the best of your ability
• Opportunities to develop your skills and expertise through learning and training
• The chance to contribute to the development and shaping of a new and exciting service
• Working for an organisation that is striving to improve as many lives as possible, where values genuinely drive the day-to-day work and decisions at all levels within the company.
• Extensive list of employee perks and benefits https://app.box.com/s/6wwkvowbev6cn7tlvq9yz32amnpmnvcl