P2P - Global Process Lead

Procure to Pay (P2P) Tower Lead

My client, a leading Bristol-based business services group, is looking to appoint a Procure to Pay (P2P) Tower Lead. This is a senior leadership role with responsibility for the end-to-end P2P operations across a multi-entity international environment.

The successful candidate will take full accountability for the P2P process — spanning supplier onboarding, invoice management, and payment execution — ensuring delivery meets expectations for performance (KPIs), accuracy, efficiency, and compliance. You will also oversee the work of the P2P Global Process Owner, driving operational excellence and alignment with broader business objectives.

A key focus will be to foster a culture of continuous improvement, making effective use of automation and digital tools to streamline workflows, reduce manual effort, and deliver a world-class P2P service.

You will ensure consistent and efficient P2P operations while overseeing areas that directly impact working capital, vendor management, and statutory reporting. This is a pivotal opportunity to shape the evolution of the global P2P function during a time of significant transformation.

The organisation is entering an exciting phase of change, and this role requires someone who can both embrace and drive that change. You will need a balance of leadership, stakeholder management, and process expertise, underpinned by a deep understanding of P2P operations, compliance, and enabling technologies.

Key Accountabilities/Responsibilities

• Lead all P2P operational activities with a focus on performance, efficiency, and compliance, ensuring accurate and timely delivery across multiple regions.
• Take ownership for the performance of outsourced P2P service providers.
• Define and implement a global P2P strategy, working with the Global Process Owner to achieve harmonisation and standardisation.
• Oversee accurate reporting of P2P costs with the support of the Contracts Manager and present findings to GBS leadership.
• Build and maintain strong relationships with CFOs, Group Finance, and Procurement leaders to enable seamless process execution.
• Ensure adherence to global policies, regulations, and local statutory requirements.
• Drive process optimisation initiatives to improve efficiency, accuracy, scalability, and working capital.
• Keep up to date with finance technologies and best practices to identify opportunities for automation and innovation.
• Collaborate with Procurement, Treasury, Finance, Legal, and IT to strengthen vendor-related processes.
• Establish, track, and monitor KPIs and SLAs to secure service delivery and resolve issues swiftly.
• Manage relationships with auditors, tax authorities, and regulators in partnership with Statutory Accounting & Audit.
• Champion knowledge sharing, best practices, and the global standardisation of P2P processes.

Experience/Qualifications

• Professionally qualified accountant (CPA, ACCA, CIMA) or equivalent procurement/finance credential.
• At least 7+ years’ progressive finance/procurement experience, including 3+ years in a leadership role within a global organisation.
• A minimum of 5 years’ experience managing outsourced P2P operations with service providers.
• Proven success in leading P2P transformation, vendor management, and process improvement initiatives.
• Comprehensive knowledge of the end-to-end P2P cycle, including supplier onboarding, invoicing, payments, and controls.
• Strong understanding of compliance, risk management, and reporting across multiple geographies.
• Demonstrated expertise in working capital management and collaboration with Procurement and Treasury.
• Exceptional stakeholder management skills, with the ability to influence and engage at all levels.
• Strategic, analytical, and problem-solving capabilities to drive measurable improvements.
• Skilled in ERP platforms (SAP/Oracle), automation solutions, and data tools (Excel, PowerBI).
• A proactive, continuous-learning mindset with a focus on staying current with P2P best practices, regulations, and technology trends.

For further details, please apply using the link attached.