Palantir Project Admin

Key Responsibilities

• Administer and maintain the Palantir platform to ensure high availability, performance, and operational stability.
  
• Manage user access, roles, permissions, and authentication in accordance with organizational security policies.
  
• Implement and maintain governance frameworks to ensure compliance with internal standards and regulatory requirements.
  
• Monitor platform health, performance, and system availability; proactively identify and resolve operational issues.
  
• Handle incidents, problems, and service requests, performing root cause analysis and implementing preventive measures.
  
• Coordinate change management activities and software releases to ensure smooth and controlled deployments.
  
• Provide technical support and guidance to internal users, resolving platform -related issues in a timely manner.
  
• Collaborate with business stakeholders, IT teams, security teams, and external vendors to support platform operations and continuous improvement.
  
• Develop and maintain operational documentation, standard operating procedures (SOPs), and knowledge base articles.
  
• Monitor platform utilization and optimize resource usage to ensure cost -effective operations.
  

Requirements

Required Skills & Experience

• Experience in Palantir platform administration and operational support.
  
• Strong understanding of platform administration, monitoring, and operational best practices.
  
• Knowledge of identity and access management (IAM), security controls, governance, and compliance frameworks.
  
• Hands -on experience with Incident, Problem, Change, and Release Management processes (ITIL preferred).
  
• Experience monitoring platform performance, troubleshooting issues, and conducting root cause analysis.
  
• Excellent stakeholder management and vendor coordination skills.
  
• Strong analytical, communication, and problem -solving abilities.
  
• Ability to work effectively in cross -functional and fast -paced environments.
  

Preferred Qualifications

• Experience with enterprise platform operations and administration.
  
• Familiarity with ITIL processes and service management tools.
  
• Knowledge of cloud platforms, automation, scripting, or DevOps practices is an added advantage.
  
• Relevant certifications in IT Service Management, Cloud, or Security are desirable.