Pallet Network Planner

Transport & Logistic Solutions

A successful Pallet Network company based in Birmingham are looking for an experienced Pallet Network Traffic Planner to join their team.

You will be working in a busy Transport office routing collections and deliveries for our relevant post codes.

Responsibilities:

Answering inbound calls to the business and dealing with requests
Planning vehicles around requests, challenges and changes
Monitoring customer requests, allocating jobs and issuing instructions
Keeping up to date with transport issues and dealing with changes to the days schedules
Communicate fleet availability and issues to the whole team
Liaising with drivers and colleagues to ensure on time deliveries
Pre-brief and de-brief drivers on their daily runs throughout the day
Record collection/delivery status and discrepancies in systems and escalate where appropriate
Troubleshooting critical transport related issues as they arise in a live environment

Previous Experience with:

• Working in a Pallet Network
• Working in a busy Transport Office
• Planning routes for a large fleet
• Working with online platforms
• Taking ownership of issues
• Issue resolution

Personal Attributes:

Your career history will clearly be able to demonstrate success within a similar role where you can evidence how you managed a general haulage fleet with day to day issues.

We expect you to have:

• Have a dynamic approach to solve resource and planning resolution/ modifications
• Computer literate with strong knowledge of Microsoft Office/Outlook/Teams
• Have a basic understanding of Large Goods Vehicles (weights, dimensions and terminology)
• A good geographic knowledge
• A proactive approach to continual professional development
• An excellent team player, able to work on own initiative and make decisions
• An effective communicator
• A positive attitude towards customer service and continuous improvement
• Ability to question, challenge and improve upon existing processes

Job Types: Full-time, Permanent

Salary: £25,000.00-£32,000.00 per year

GCSE's+