Parking Admin Officer

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East London who are looking to appoint a Parking Admin Officer for the 2 months ongoing, at the rate of £22.14 per hour umbrella

Job responsibilities

To deliver high quality, inclusive, and responsive parking services.
Proactively keep residents and others informed, ensuring timely and accurate responses
Be sensitive to resident's needs, be first and main contact The successful candidate would be expected in the office a minimum of 4 days a week to conduct site visits

Main Duties and Responsibilities

Ambassador for the organisation
Champion a culture of inclusion and respect
Deliver high quality locally responsive parking services
Ensure service communications are up-to-date, accurate and effective
Identify and recommend service improvements
Identify at-risk residents and ensure that they are provided with appropriate support and advice
Implement and maintain effective procedures and systems
Implement policies
Liaise with the Rents Team to facilitate timely and effective arrears recovery action
Maintain a friendly, accessible and courteous manner
Maintain a knowledge of relevant legislation, case law, policies and procedures
Maintain accurate records making casework easy for colleagues to follow-up
Maintain positive links with other teams and agencies
Make appropriate internal and external referrals
Manage parking licenses
Maximise occupancy and income
Meet with residents on-line, in the office, in their homes, and at other venues
Prepare for, progress to, and represent the organisation at Court, tribunals, and other forums
Prepare reports
Protect and promote the organisations reputation
Respond effectively and in a timely manner to all contacts and requests for information
Responsible for casework until resolution
Support and advise colleagues on parking servicesShould your skills match the above please send through your updated CV.

Eden Brown is acting as an Employment Business in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed