Part‑time Administrator

Part‑time Administrator (Training & Certification Support) - 16 flexible hours/week (9‑month maternity cover)
£12.80 per hour | Flexible hours between 08:00-17:30 |

You will need transport as Rooks Bridge

About the role
My client is seeking a reliable, organised Part‑time Administrator on a 9‑month fixed‑term maternity cover contract.

This role is 16 hours per week, with flexibility to work those hours between 08:00 and 17:30 (Monday to Friday). Ideally 4 hours Mon, then 3 Tuesday, Wednesday , Thursday, Friday

Key duties

Answer the phone, take accurate messages, and handle general enquiries professionally.

Receive, date-stamp and distribute general correspondence and awarding organisation certification.

Initial processing of completed course documentation, including:

removing Assessor Reports and passing to the Quality Lead (Neil)

scanning attendance/registers and saving to the server accurately

updating Traintrack with candidate details, qualification and start date

passing course paperwork to IQA (or Administrator where no IQA required)

Prepare course paperwork and distribute to Trainers.

Send certification to clients as required by the Admin Team (create covering letter, package, send and update Traintrack).

Check and maintain the coffee machine and water bottles.

Manage stationery supplies and course reference books (stock levels and ordering).

Support Trainer/Assessor accommodation bookings.

Maintain high levels of accuracy and attention to detail across all documentation, scanning and system updates.

About you

Previous administration experience (training/education environment beneficial).

Excellent accuracy and attention to detail (confident with data entry and document handling).

Confident, professional telephone manner and strong communication skills.

Good IT skills (Microsoft Office; scanning and document management; comfortable learning systems such as Traintrack).

A team player who can work collaboratively with the admin team, trainers/assessors and quality/IQA colleagues.

Discreet and mindful of confidentiality when handling learner documentation and certification.

Hours, pay & holiday

16 hours per week (flexible) - arranged between 08:00-17:30, Monday to Friday

£12.80 per hour

Contract: 9‑month fixed‑term (maternity cover)

Holiday entitlement: 20 days annual leave plus bank holidays (pro rata)

Free Parking
Free Tea and Coffee
Dog Friendly office
Only candidates based in UK and eligible to work in UK are allowed