Partner Account Manager (Commercial) - Northern Europe

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

London, UK (Hybrid 3 days p/week in-office)
Full-time permanent role

About the job

At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for Northern Europe you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

In this role, you will be responsible for articulating the value of Klaviyo’s software, differentiating it from other solutions, and managing business development referrals (and co-selling opportunities) with your partners. You will coach partners on growing their business and profitability with Klaviyo, while also driving a healthy and scalable pipeline by enabling partners to generate leads and opportunities aligned with Klaviyo’s growth goals.

How you'll make an impact

• Manage relationships: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor


• Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo


• Lead referrals and co-selling: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success


• Showcase klaviyo expertise: articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes


• Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth


• Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings


• Travel: spend up to 25% of your time traveling across the uk and europe to build relationships and attend events

Who You Are

Experience:

• 5+ years in Partnerships roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)


• Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity

Languages:

• Fluent in English (written and verbal)

Skills:

• Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures


• Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities

Mindset:

• Collaborative, strategic thinker with a creative approach to problem-solving


• Passionate about building strong partnerships and delivering value

Other Requirements:

• Willing and able to travel across the UK and Northern Europe as needed (Nordics, Benelux)

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