Partner Channel Manager, Reseller

About the Company

Duetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no bounds.

Duetto is building the future of hotel revenue strategy. We’re not just another SaaS company — we’re redefining what’s possible for hotels through our category-creating platform, the Revenue & Profit Operating System.

Role Summary / Purpose

The Partner Channel Manager, Reseller is responsible for leading the development and growth of Duetto’s global partner network, focusing on regional resellers and strategic alliances. This role is accountable for key functional results, driving revenue, accelerating adoption, and expanding Duetto’s market reach through trusted third-party relationships. This role will own the full partner lifecycle—recruitment, enablement, joint go-to-market planning, and performance optimization—operating independently and setting direction within their scope.

Key Responsibilities

• Establish a systematic and scalable process to evaluate, recruit, and activate new resellers in target regions (Americas, EMEA, APAC).


• Design and manage the global partner program framework, including incentives, tiering, co-marketing, and deal registration.


• Own partner revenue targets and pipeline contribution goals, including forecasting and reporting on performance to Sales Leadership.


• Drive partner accountability through regular business reviews, KPIs, and support partner sales cycles from qualification to close.


• Collaborate with Marketing, Product, and Customer Success to ensure partner alignment on go-to-market priorities and product releases.


• Negotiate partner agreements, revenue models, and performance commitments with new and existing alliances.


• Manage onboarding, certification, and training processes to ensure partners can effectively sell and support Duetto solutions.


• Optimize the partner ecosystem strategy by analyzing data and championing partner feedback internally to influence the product roadmap.


• Perform other related duties as needed to support team and company priorities.

Qualifications

Required:

• 5+ years of experience in channel sales, partner management, or business development, ideally in SaaS or hospitality technology.


• Experience managing and navigating complex technical and commercial relationships.


• Solid track record of being able to manage communications and influence outcomes across multiple stakeholders at various levels in an organization.


• Proven analytical and strategic ability to deliver regional partnership plans.


• Excellent written and verbal communication skills; highly adept at creating reports, presentations, and documentation.


• Ability to thrive in a fast-moving, agile environment without a set playbook.

Preferred:

• Specialized skills or knowledge within the B2B SaaS or Hospitality technology industry.


• Fluency in multiple languages in addition to English.