Partner Development & Growth Director

The Partner Development & Growth Director is responsible for defining and delivering flatfair's partner growth strategy across our existing portfolio of letting agencies and Build-to-Rent customers.

As part of the leadership team, you'll own our approach to partner growth and retention while maintaining direct responsibility for a portfolio of key strategic accounts. You'll define how we develop and grow partnerships across the business, lead a small team supporting partner success, and work closely with Product, Operations and Leadership to ensure partners are successful and commercial opportunities are realised.

This role sits at the heart of our growth plans. You'll combine hands-on ownership of some of our most important relationships with responsibility for shaping the wider partner function and helping us scale from here.

You'll join a collaborative business with high ownership, low bureaucracy and the opportunity to make a visible impact on how we grow.

Your impact at flatfair

Partner growth & commercial performance

• Own and grow relationships with our most important letting agency and Build-to-Rent partners.

• Drive revenue growth through deeper product adoption, expansion opportunities and contract renewals.

• Develop account growth plans and identify opportunities to increase partner value, retention and revenue.

• Manage relationships with senior stakeholders and lead regular business reviews.

Partner experience & collaboration

• Ensure partners get value from flatfair and have a positive experience throughout their journey.

• Work closely with Product, Operations and Support to resolve issues, improve outcomes and influence future improvements.

• Use partner insight, market knowledge and performance data to inform business decisions and identify opportunities.

Leadership & strategy

• Define and evolve our partner growth and retention strategy.

• Lead and develop a small team supporting partner success and growth.

• Own reporting against key commercial metrics including partner revenue growth, retention and satisfaction.

• Help shape how flatfair grows and develops its partner base as we scale.

About you

• Significant, demonstrable experience in partnerships, account management, customer success or a similar commercial role.

• A track record of growing revenue within existing customer or partner accounts.

• Experience managing complex relationships with senior stakeholders, including Director and C-suite level contacts.

• Commercially minded, with experience negotiating contracts and discussing pricing and business value.

• Experience leading, coaching and developing a small team.

• Understanding of the UK residential lettings, Build-to-Rent, PropTech or wider property sector would be beneficial.

• Organised, commercially minded and comfortable working in a scaling business.

Benefits of joining flatfair

• Competitive base salary and performance bonus

• Equity in the business via our EMI scheme

• Enhanced salary-sacrifice pension contribution

• 25 days annual leave, plus an extra day for every year at flatfair

• Monthly wellbeing allowance and private medical insurance (Vitality)

This is a hybrid role with 2–4 days per month in our London office, alongside occasional travel to partners as required.

About flatfair

The lettings industry hasn’t evolved fast enough.

For tenants, it’s often opaque and financially restrictive. For agents and landlords, it can be complex, fragmented and inefficient. We believe renting should be built on transparency, choice and simplicity for everyone involved.

Established in 2016, flatfair is reimagining how the rental ecosystem works. We’ve built and scaled a product used by tens of thousands of tenants and partners across the UK - unlocking over £25m in upfront savings and providing stronger protection for landlords.

We're now entering our next phase: expanding our platform, launching new products and building the infrastructure required to support sustained, scalable growth.

If you're excited by building strong commercial partnerships and helping a growing business scale, we'd love to hear from you.