Parts Administrator

Job Title: Services and Spare Administrator
Location: Sligo, Ireland
Salary: 32,000-37,000 Euros
Benefits: Pension scheme, supportive team environment, training and development opportunities

We are excited to offer a career opportunity with a growing business in the engineering services sector for a Services and Spare Administrator.

Role Overview:

As a Services and Spare Administrator, you will play a crucial role in ensuring smooth coordination of spare parts and delivering top-tier customer support. This position is a fantastic opportunity to combine technical understanding with customer-facing responsibilities in a fast-paced, supportive environment.

Role Responsibilities:

Spare Parts Coordination

• Source and manage spare parts for customer projects and equipment breakdowns
• Issue accurate quotes and process customer orders efficiently
• Liaise with suppliers to ensure prompt and cost-effective deliveries
• Maintain and regularly update the spare parts database
• Coordinate shipments and returns with suppliers, freight companies, and the accounts team
• Manage invoice checks, credit notes, and stock records using SAP

Customer Service

• Provide friendly, professional support to customers via phone and email
• Assist customers in identifying part requirements using manuals and technical drawings
• Resolve queries and issues with a high level of service and attention

Company Overview:

This organisation is known for its reliability and efficiency in delivering engineering solutions and aftersales support. The business is committed to operational excellence and strong client relationships. The Services and Spare Administrator role is perfect for someone who enjoys a blend of technical coordination and customer service, and is located in a commutable UK-based location.

Required Skills:

• Experience in an engineering, service, or spare parts role
• Strong communication and interpersonal skills
• Ability to manage multiple priorities with excellent attention to detail
• Proficiency in Microsoft Office and SAP
• Self-motivated and organised, with excellent time management
• Fluent English speaker with a confident and professional phone manner

Desired Skills:

• Familiarity with technical drawings or engineering manuals
• Experience working in a customer service role within a technical or engineering environment
• Understanding of logistics and supply chain processes

Experience:

• 2+ years in a similar role involving customer interaction and parts/service administration
• Experience within the engineering, manufacturing, or industrial sectors preferred

Salary & Benefits:

• 32,000 Euros - 37,000 Euros
• Pension scheme
• Supportive team environment
• Ongoing training and development opportunities

Shift Pattern:

• Monday to Friday, Days

Our client is looking to hire for this role ASAP - Apply Now!