Parts Advisor

An exciting opportunity has arisen for a Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. This full-time role offers basic salary £28,000 - £32,000, OTE £36,000 and benefits.

As a Parts Advisor, you will be the key link between customers and parts supply, ensuring efficient service while maximising sales opportunities.

You will be responsible for:

• Handle all parts enquiries via phone, email and in-person interactions.
• Use electronic parts catalogues to correctly identify and source components.
• Identify opportunities to upsell and promote special offers.
• Process orders efficiently while maintaining accurate stock records.
• Deliver outstanding service to both trade and retail customers.
• Follow all payment handling and financial procedures correctly.
• Maintain accurate customer records in the CRM system.

What we are looking for:

• Previously worked for 2 years as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Automotive Parts Specialist, Automotive Parts Consultant or in a similar role.
• Skilled in computer software, including EPCs & Kerridge.
• Excellent customer service and sales skills.
• Team player with strong communication abilities.

Shifts:

• Monday - Friday: 9:00am - 6:00pm
• 1 in 3 Saturdays: 7:00am - Noon

What’s on offer:

• Competitive salary
• 30 days holiday including bank holidays
• Employer Statutory Pension Scheme
• Free Class IV MOT per year
• Mental Health First Aiders
• Referral bonus
• Personal Accident Scheme
• Corporate uniform provided
• Cycle to work scheme

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.