Parts Advisor

We are currently recruiting for an experienced Parts Advisor to join a busy and successful Parts Department based in Farnham.

Working as part of a high performing team, you will play a key role in delivering excellent customer service while driving sales and profitability. This is a fast paced, customer facing role where attention to detail, organisation, and a proactive sales approach are essential.

You will also be required to support deliveries when needed, so a full UK driving licence is essential.

What’s on Offer

Location: Farnham
Job Type: Full-time, Permanent
Salary: £31,600 per annum 

Key Responsibilities

Handle all incoming internal and external calls, taking full ownership of enquiries
Process customer orders via trade counter, phone, email, and online platforms
Proactively maximise sales through upselling and cross-selling opportunities
Build and maintain strong customer relationships to support repeat business
Actively generate additional sales, particularly during quieter periods
Monitor and maintain stock levels, placing orders where required
Accurately complete all administration and invoicing processes
Ensure stock accuracy by invoicing parts before dispatch
Use catalogues and systems to correctly identify parts for customer requirements
Maintain up-to-date price lists and product knowledge
Adhere to company policies including credit control and payment procedures
Operate a forklift truck safely (where applicable)
Support health & safety practices and maintain a clean working environment
Deliver parts to customers when required 

Skills & Experience

Minimum 2 years’ experience in a Parts Advisor role (essential)
Strong technical knowledge of parts and components
Ability to work in a fast-paced, high-pressure environment
Excellent communication and customer service skills
Strong organisational and administrative ability
IT literate (Microsoft Word & Excel)
Forklift licence (desirable)
Proactive, self-motivated, and a strong team player
High attention to detail and accuracy
Full UK driving licence (essential) 

How to Apply

If you are an experienced Parts Advisor looking for your next opportunity in a busy and rewarding environment, we would love to hear from you. Please apply with your CV today.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies
Only candidates based in UK and eligible to work in UK are allowed