Parts Advisor

We are currently seeking a Parts Advisor to join our team in Hartwell Watford. 

Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group?

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations, 

Key responsibilities of the Parts Advisor:

• Deal with any customer enquiries over the phone and face to face


• Ordering, booking out parts, invoicing and taking payment


• Checking in parts deliveries


• Assisting with parts stock check


• Liaising with the workshop, service advisors and customers


• Ensuring prices are entered onto VHC within required time


• Contact customers offering special promotions that are available from time to time


• Pick parts and check for damage or shortages


• Pre-pick parts for those jobs pre-booked into Workshop
  

The ideal Parts Advisor:

• Retail / administration / reception experience.


• Good telephone manner.


• Excellent customer service skills.


• Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.


• Full, valid and clean UK driving license.


• Candidates must have the ability to communicate at all levels.

Rewards & Benefits If you are looking to join a well-established company that offers excellent rewards including;

• Workplace pension scheme


• Staff discounts


• Career and development opportunities


• Discount and savings portal


• Health and wellbeing programmes 


• Free Parking 


• On site Parking