Parts Advisor

Parts Advisor

Our client, a well -established automotive retailer, is looking to recruit an experienced and enthusiastic Parts Advisor to join their successful team.

This is an excellent opportunity for a dedicated individual to play a key role within a busy parts department, working alongside a professional and supportive team. The successful candidate will be responsible for delivering outstanding customer service, managing parts enquiries, and ensuring the efficient day -to -day operation of the department.

The Role

As a Parts Advisor, you will be responsible for supporting both retail and workshop customers, ensuring all parts requests and orders are handled efficiently and accurately. You will also carry out a range of administrative duties, maintain stock accuracy, and assist in delivering a smooth and effective parts operation.

Key Responsibilities

• Support the Parts Manager with daily departmental duties
  
• Complete vehicle health checks for the workshop
  
• Maintain accurate stock control and ensure parts are correctly stored and located
  
• Receive and process orders efficiently
  
• Manage returns and maintain up -to -date records
  
• Handle customer enquiries via telephone and in person
  
• Deliver exceptional levels of customer service
  
• Process customer and workshop orders within agreed timescales
  
• Report and investigate stock discrepancies when required
  

About You

To be considered for this position, you will ideally have:

• Previous experience in a Parts Advisor or similar automotive parts role
  
• Strong customer service and communication skills
  
• Good IT and administrative abilities
  
• Excellent organisational skills and attention to detail
  
• The ability to work independently as well as part of a team
  
• A proactive and professional approach to your work
  

What's on Offer

• Competitive salary of £32,500
  
• Attractive bonus opportunity
  
• Full -time, permanent position
  
• Supportive team environment
  
• Opportunity to develop your career within a reputable automotive business
  

If you have the skills and experience required and are looking for your next challenge, we'd love to hear from you. Apply today and a member of our recruitment team will be in touch.