Parts Advisor - Nottingham

Hartshorne Group
Nottingham Depot
Parts Advisor

An exciting opportunity has arisen to join our team at Nottingham (NG11) Depot as a Parts Advisor.

In this pivotal role, you will provide essential parts and administrative support to our busy workshop, ensuring the accurate identification, sourcing, pricing, and supply of parts to keep our customers’ vehicles and trailers operating at peak performance.

Your responsibilities will include preparing quotations, pre-picking parts for planned maintenance activities, responding to urgent parts requests, and utilising pricing tools to secure the most competitive options while maximising on promotions and offers.

You will also play a key role in stock management, maintaining inventory accuracy, processing warranty and contract-related items, coordinating exchange units and specialist tooling, and ensuring all records, systems, and documentation are completed efficiently and to a high standard.

This is an excellent opportunity for a motivated, organised, and customer focused individual looking to build a rewarding career within a fast-paced, supportive, and professional environment.

About You
✅ Outgoing and friendly with a positive attitude.
✅ Willing to learn and develop new skills.
✅ A strong team player who works well with others.
✅ Committed to delivering first-class customer service.
✅ Focused on exceeding customer expectations.
✅ Commercial parts experience or experience in a similar role is a distinct advantage however training will be provided.

Hours of work
Monday to Friday: 8.00am until 17.00pm
1 in 2 Saturday mornings: 8.00am to 12.00noon

Benefits
✅ Excellent contributory pension scheme.
✅ Holidays increase with length of service.
✅ Excellent in house and Volvo product training programme.
✅ Rewards gateway platform available for scheme members.
✅ Access to Les Mills and House of Wellbeing classes through the GoJoe app.
✅ Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.

The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business
Only candidates based in UK and eligible to work in UK are allowed