Parts & Service Manager

Parts / Service Manager

Location: Doncaster, South Yorkshire
Salary: £40,000 - £60,000, dependent on experience
Hours: Monday to Thursday 8:00am - 5:00pm, Friday 8:00am - 4:30pm
Job Type: Permanent, Days

We are currently recruiting for an experienced Parts / Service Manager to join a well-established and growing engineering and machinery manufacturing business based in Doncaster.

This is an excellent opportunity for someone with a strong hands-on engineering background who is ready to take ownership of both a busy service engineering team and the company's spare parts function.

The role will be approximately 90% office based and 10% travel, making it particularly suitable for an experienced Service Engineer, Service Manager or Engineering Supervisor who wants to move away from being constantly on the road while remaining heavily involved in the technical side of engineering.

Key Responsibilities

Manage and develop the company's spare parts department
Identify opportunities to improve the efficiency and organisation of the spares function
Oversee a team of approximately 8-9 Service / Installation Engineers
Provide technical support and guidance to engineers when required
Assist engineers with technical problems, breakdowns and customer requirements
Manage and coordinate service and installation activities
Support the continued growth of the Service and Installation Engineering teams
Improve spare parts stock control, recording and availability
Work closely with engineering and other departments to improve service delivery
Use previous hands-on engineering experience to provide practical technical support
Help develop processes and procedures across the service and spares functions

What We're Looking For

Strong hands-on engineering background
Time-served Engineer or equivalent practical engineering experience
Previous experience within Service Engineering, Field Service, Installation or Engineering Management
Experience supervising, leading or supporting Service Engineers would be highly advantageous
Strong technical fault-finding and problem-solving ability
Experience within machinery, industrial equipment or manufacturing environments
Good organisational and people-management skills
Experience managing spare parts, engineering stores or stock would be advantageous
Comfortable dealing with customers and providing technical support
Agricultural machinery or agricultural engineering experience would be particularly advantageous
Someone capable of identifying improvements and helping grow the department

Package

£40,000 - £60,000 salary, dependent on experience
Permanent, days-based position
Monday to Thursday, 8:00am - 5:00pm
Friday, 8:00am - 4:30pm
Approximately 90% office based / 10% travel
Pool vehicle available when required
20 days holiday plus statutory holidays, with additional holiday entitlement available
Excellent opportunity to take ownership of and develop a growing service and spare parts function
Only candidates based in UK and eligible to work in UK are allowed