Parts Coordinator

Delivering exceptional customer service to industries across the world, a dynamic and innovative engineering business is looking to recruit a Parts Co-ordinator to join its services team in Poole on a hybrid basis.
As a Parts Co-ordinator, you'll be the trusted point of contact for customers who rely on you to get the right parts to the right place, on time.
You'll build lasting relationships with colleagues and customers around the world, with the support of a close-knit team behind you.

As a Parts Co-ordinator, you will benefit from:

Hybrid working, with a mix of home and office-based days
Private medical insurance and life insurance
A health and wellbeing programme
Cycle to work scheme
Free on-site parking
A supportive, inclusive environment where your development is genuinely encouraged
As a Parts Co-ordinator, your responsibilities will include:

Managing spare parts enquiries, quotations, orders and deliveries from start to finish
Keeping customers regularly updated on order status and delivery schedules
Working with sales colleagues on pricing, quotations and commercial terms
Coordinating with internal departments and suppliers so that orders are fulfilled accurately
Maintaining customer master data and handling instructions with care
Helping to resolve order discrepancies in a calm, professional way
As a Parts Co-ordinator, your experience will include:

A background in customer service, order processing, sales support or parts coordination
Experience handling customer quotations and orders
Strong organisational skills and a real eye for detail
Good working knowledge of Microsoft Office, with SAP experience an advantage
Experience in a spare parts, engineering, manufacturing, marine or industrial environment would be a bonus, as would a degree or 2 to 3 years in supply chain management
If you're looking for a steady, people-focused role where your reliability makes a real difference to customers worldwide, this could be the perfect next step. Apply today with an up-to-date CV or call Claire at Rubicon for more information.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made
Only candidates based in UK and eligible to work in UK are allowed