Patient Care Coordinator

Patient Care Coordinator

• Annual Salary: £28,000 (with OTE of £50,000)
• Location: West End, London
• Job Type: Hybrid (37.5 hours per week, shifts between 8am - 6pm)

My client, a prestigious private clinic located in the hard of the West End, is currently searching for a  Patient Care Coordinator. This role offers a unique opportunity to be at the forefront of patient interaction within a dynamic healthcare environment. Experience in the medical sector is not required, but a background in a sales environment is highly beneficial.

Day-to-day of the role:

• Answering patient queries over the phone and providing exceptional customer service.
• Guiding patients through their initial visits, ensuring they know you are their point of contact for any future queries.
• Booking surgical appointments and consultations.
• Invoicing patients for deposits and surgery balances.
• Ensuring all client needs are met during their visit to the practice.
• Arranging for the production of the product for patients.
• Updating all records on the patient database as appropriate.
• Contributing to the maintenance of a supportive and learning-focused environment within the clinic.
• Completing end-of-day administrative tasks.
• Achieving monthly targets and KPIs.

To apply for this Patient Care Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.