Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to join our amazing and supportive team in our flagship hospital in Central London. This is a great opportunity to join a growing and developing business and benefit from our fantastic fully funded training programs.

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Company Overview

At Optegra we work with inspiring, passionate and highly skilled teams with a common goal to deliver the highest standards of patient care. We’re a small company that does big things with a family feel and our people are at the heart of it. As a leader in specialist eye care, we take pride in knowing our patients are the focus of everything we do and can live better lives because of the treatments we provide.

Our business is growing, as we continue to provide treatments on behalf of the NHS as well as elective eye surgery. There has never been a better time to join Optegra!

Find out what it’s like to work here by watching the following video:

Benefits

As part of the Optegra Team, you’ll have access to brilliant pay and benefits, including

• Generous salary which is reviewed annually. This role pays up to £30,000 FTE dependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Private Healthcare, 24/7 GP appointments, physio and counselling for your wellbeing
• Free laser eye treatment for you and 20% discount for friends and family
• Learning and development which supports you to be the best you can be and progress on your career path

- Access to thousands of discounts from all the bid (and plenty of small) names on the high street, including retail, supermarkets, travel and hospitality to help your money go further

– SMART working – because we believe in work life balance

The Role

You will be responsible for managing the patient pathway for the nominated group of patients to ensure that every patient receives Service Excellence and that all eligible patients convert to Surgery. Responsibilities of the role will include: managing all patients through the entire patient journey, including converting them to surgery following consultation, patient billing, taking ownership for follow-ups with the patient, responsibility for correspondence to patients and GPs, support for associated consultants.

What You’ll Need

• Extensive experience in a sales-based/commission-based role
• Target driven and results orientated individual
• Prior experience in healthcare (preferable but not essential)
• Excellent interpersonal skills.
• Excellent communication skills.
• Strong working knowledge of all Microsoft Office applications i.e.Outlook, Word and Excel

You’ll see and feel the Optegra difference when you walk through the door – and you’ll have every opportunity to really make a difference. Take a look at our history and vision by clicking the following link:

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.