Payments Analyst

Payments Analyst 



Office-based, Mayfair, London (hybrid after probation) | Full-time, Permanent

About the Company

Our client is an FCA-authorised electronic money institution headquartered in Mayfair, London, bringing together the personalised service of private banking with the speed and convenience of modern fintech. The business offers high-net-worth individuals and global professionals a single platform for multi-currency accounts, real-time payments, foreign exchange, and trading. Since launching in 2020, the company has built a profitable, self-funded business partnering with well-known industry infrastructure providers, and continues to grow across the UK, Spain, and the Middle East.

The Role

Reporting to the Payments Manager, the Payments Analyst will support the day-to-day processing of payments, FX booking, reporting, and accounts reconciliation. The role involves close collaboration across the business to maintain an exceptional standard of service, strong communication skills — particularly when liaising with clients and internal teams — and composure under pressure and tight deadlines.

Key Responsibilities

Payments Processing

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  Process UK payments – BACS, CHAPS, and Faster Payments (Incoming and Outgoing)

  
  


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  Process international payments (Incoming and Outgoing)

  
  


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  Handle SWIFT Payments via SWIFT AllianceLite2 (MT103, MT199)

  
  


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  Monitor card payments

  
  


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  Perform second checks and authorise manually entered or repaired incoming and outgoing domestic and international payments

  
  

FX & Treasury

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  Book FX transactions

  
  


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  Assist with treasury operations and reconciliation

  
  


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  Work with counterparty banks to confirm and investigate outstanding items

  
  

Compliance & Investigations

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  Assist the Compliance department with transaction monitoring

  
  


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  Undertake payment investigations on behalf of clients under management supervision

  
  


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  Archive daily records and documentation

  
  

Client & Stakeholder Communication

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  Liaise with Relationship Managers and clients regarding rejected and exceptional items and required documentation

  
  


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  Communicate with clients about payments and account queries, ensuring a high level of service

  
  


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  Resolve issues to minimise client dissatisfaction and potential lost revenues

  
  

Documentation & Process

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  Maintain existing and create new procedural documentation

  
  

What You'll Bring

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  Solutions-focused and detail-oriented

  
  


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  Excellent communication skills, both verbal and written

  
  


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  Ability to work effectively in a fast-paced environment, managing multiple tasks under pressure

  
  


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  Strong problem-solving skills, with the capacity to make quick and informed decisions

  
  


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  Advanced Excel skills

  
  


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  Self-motivated, reliable, and trustworthy

  
  


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  Ability to meet strict deadlines while maintaining a high level of accuracy

  
  


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  Comfortable working both independently and as part of a team

  
  


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  1–3 years' relevant experience, or strong intern/graduate-scheme exposure to payments, banking operations, or financial services

  
  


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  Must currently be based in London with existing right to work in the UK — no visa sponsorship available

  
  

Why Join

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  Hands-on role in the smooth running of payments at a high-growth fintech with a luxury client base

  
  


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  Exposure to UK, international, and SWIFT payments, FX, and treasury operations

  
  


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  Close collaboration with Compliance, Relationship Management, and Treasury

  
  


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  Part of an ambitious team scaling internationally

  
  

Job Type

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  Full-time, Permanent

  
  


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  Hybrid after probation (Mayfair, London)

  
  


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  Monday to Friday, 8.30 – 17.30

  
  

Note: this is a confidential search. Client identity to be disclosed only at interview stage / with candidate consent.