Payroll Advisor

About THG 

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. 

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. 

With us, you’ll go further, faster. What are you waiting for? 

Location: Icon 1, WA15 0AF

About Central Functions

Central Functions is an integral part of our business, comprised of dedicated teams and individuals who keep our entire operation running smoothly. They make sure everyone gets paid on time, materials are sourced and delivered promptly, legal obligations are met, and our health, safety, and security are top-level. 

Why be a Payroll Advisor at THG?

We have an exciting vacancy for a talented and experienced payroll individual to join our payroll department located within the HR Shared Service function. You will be part of a collaborative team that are pro-active and driven with a “can do” attitude. The team operates with a personal and friendly approach to ensure the employee lifecycle function associated with payroll is a positive experience.

The successful candidate will be adaptable to change and have the skill and ability to hit the ground running. Previous experience of working in a fast paced, multi complex and large volume payroll department who enjoys working in collaboration with their colleagues then this role is for you.

As a Payroll Advisor you will:

Under the guidance of the Payroll Manager and Senior Payroll Advisor you would be assisting in the delivery of full end to end payroll processing

• Processing various pay frequency payrolls in accordance with company policies such as absence and overtime for over 5000+ UK employees.


• Processing starters and leavers with ADP IHCM payroll system.


• Inputting of all variable data including Bonuses, Commissions, Overtime and Time & Attendance data within Payroll and HR deadlines


• Maintain accurate records in the payroll system.


• Monitoring and administering employee benefits including Childcare Vouchers, Cycle to Work, Tech scheme, Annual Leave purchase, Nursery Voucher scheme to ensure that all deductions are correct and reconciled for fast and efficient payments to the scheme provider.


• Strong working knowledge of Statutory deductions including Parental leave, SSP and AEO’s


• Assist in the delivery of the company’s Workplace Pension to include reconciliation of pension contribution, Opt-in/out, increase contribution, cessation of contribution, preparation of new starter upload to pension provider, maintaining the pension log for audit purposes.


• Ensuring all PAYE liabilities are processed in accordance with HMRC guidelines.


• Previous experience in the recovery of Overpayments for current and former staff


• Ensuring the shared mailboxes are maintained and responded to in a timely manner providing first line support for payroll specific queries and escalating upwards to Payroll Senior/Payroll Manager as appropriate.


• Assisting with the production of regular and ad-hoc output reports to confirm and validate the accuracy of the payroll data.


• Liaising with the wider business to actively encourage professional relationships


• Actively participate in payroll projects to develop wider learning of payroll and business policies


• Keeping up to date with legislative and regulatory requirements to ensure they are met.

What skills and experience do I need for this role?

• Minimum of 3 years’ experience within a payroll function


• Experience/Knowledge of ADP IHCM would be advantageous.


• Experience with manual calculations


• Sound understanding of Salary Sacrifice schemes.


• Strong computer skills, confident in the use of Excel to include V-Lookups and pivot tables.


• Highly numerate


• Excellent communication skills both verbal and written to ensure recipient receives a “Right first time” resolution to their query.


• Excellent attention to detail.


• Can adapt well to changes and updates within the business.


• Knowledge of continuous improvement within a Shared Service environment

What's in it for me?

• Basic Salary – £30,000 - £33,000

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.


• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.


• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!


• Enhanced maternity and paternity pay, depending on length of service.


• Up to 10 days compassionate leave.


• Buy back up to 3 days each year.


• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.


• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.


• State-of-the-art on-site gym.


• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.


• Subsidised bus pass from Manchester City Centre to our ICON office.


• Up to 50% staff discount on THG brands.


• On-site staff shop.


• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.


• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.