Payroll & Benefits Officer, UK & Europe, Human Resources

Position Description

The Payroll & Benefits Officer serves as the key resource for the CLSA (UK) and CLSA Europe B.V. offices. This role holds the responsibilities of processing payrolls, assisting staff with all benefits and payroll related matters, building and maintaining the relationships with all vendors, ensuring that staff benefits, and compensation are administered effectively and are compliant with local regulations and law. This role requires strong analytical skills, organisational skills, a high level of multitasking and great attention to detail.

Key Areas of Responsibilities

• Provide comprehensive accurate support in the end to end preparation, processing and timely completion of the UK & Netherlands monthly payroll and banking processes, ensuring all relevant changes, deductions and approvals are made and cut-off deadlines are adhered
• Ensure all payroll and benefit related records are kept up-to date on the in-house HR system. Assist with checking, quality control and maintenance of records to ensure accuracy and data integrity. This may include but is not limited to the calculation and processing of leaver payments, increases and back pays
• Resolve payroll issues for employees for UK & Netherlands
• Ensure all regulatory submissions are produced to deadlines
• Responsible for completion of post payroll financial reports, including journals, intercompany recharge reports and payroll reconciliations for UK & Netherlands
• Administer employee benefits programs, including health insurance, retirement plans, and leave policies. Communicate benefit information to employees, assist with enrollment, and address benefit-related questions or issues
• Ensuring all eligible employees are enrolled on the company pension scheme and manage scheme payments
• Handle the evaluation, planning, design, implementation and administration of the Company’s benefits programs
• Act as primary contact for benefit providers as well as employees in relation to benefits and employee records (e.g., Private Medical, Cash Plan, Pension, Group risk benefits etc.)
• Process new hires, terminations, intercompany transfers and rehires in Workday
• Process benefits enrollments and terminations and relevant administration
• Create and manage the benefits communication process, including but not limited to announcements, meetings, open enrollment etc.
• Handle relevant benefits and compensation reporting and liaise with HK HR as required
• Keep up to date with relevant employment laws, legislation and best practice in all relevant jurisdictions for the Group and ensure any changes are shared with the HR team
• Ensure all documentation is produced, stored and compliant to GDPR, Data Protection and all local employment laws and regulations with best practice developed, updated and followed
• Monitor and recommend modifications to Local HR policies (e.g., Rules of Employment, benefit programs and etc.) for the purpose of being compliance and/or enhancing benefits structure
• Special projects including policies implementation, report filings, budget management, event planning and audits etc.
• Maintain employee files and other filing systems on Workday
• Processing, verification, and cost allocation of HR related invoices

Requirements

• At least 6+ years of relevant experience in payroll or a shared services HR function
• Degree qualified, ideally in Human Resources or Finance related
• Strong analytical skills and high attention to detail
• Intermediate to advanced computer skills especially in Excel
• Advanced computer skills - Excel Formulas/Tables/Charts/Vlookup/Mail Merge etc.
• Enthusiastic, proactive attitude and must be a good team player, willing to roll up their sleeves to get the job done
• Strong client service philosophy
• Must be a proactive self-starter, with the ability to meet deadlines
• Must have excellent command of English - written and verbal
• Experience with working with benefit providers
• Proficient with payroll systems, preferably ADP
• Proficient in HRIS platforms, preferably Workday.