Payroll Officer

• Are you an experienced payroll officer?
• Do you have experience working with a large and varied customer base?
• Are you looking for a new challenge in an exciting permanent role?

We are looking for an experienced Payroll Officer, to join this unique and exciting but extremely complex organisation based in the heart of London.

In this role as a Payroll Officer, you will work as part of the payroll team with their shared service team, undertaking end-to-end payroll administration tasks and work within agreed monthly timetables and service levels to deliver payroll processing for all relevant payrolls.

Your daily duties will include:

• Act as a first point of contact for payroll-related queries from individuals and customers across the organisation and its subsidiary companies.
• End-to-end payroll processing for all relevant payrolls (starters, leavers, changes, variances, etc.).
• Undertake payroll processing tasks including PAYE, NI, student loans, childcare vouchers, cycle to work scheme, parental leave, statutory payments, other personal deductions, and tax year start/tax year end etc
• Responding to enquiries (by phone, email, online) from payees and payroll customers on a timely basis, demonstrating high levels of customer service.
• Administration of overpayment process and death in service process.
• Provision of information for internal and external audit processes as required.
• Proactive and strict management of the payroll cut-off deadlines, including sending email reminders.

The successful candidate will be an experienced Payroll Officer with meticulous attention to detail with a high degree of accuracy, with very good numerical skills and the ability to undertake calculations with confidence and to pot errors. You must have an excellent customer service approach with strong attention to detail and can 'hit the ground running’ supporting this busy team.

It is essential that you have worked within a complex computerised payroll environment, with excellent systems skills including varied payroll systems, it would be a distinct advantage if you have or are completing a national payroll certificate.