Payroll Officer

A quick look at the role
We are seeking a highly capable and detail-oriented Payroll Administrator to join our Employee Services team. You will be responsible for delivering accurate, timely, and compliant payroll services, ensuring a high level of customer satisfaction for both internal and external stakeholders.

.Your core responsibilities

· Execute all payroll processes in accordance with defined Standard Operating Procedures (SOPs), ensuring full compliance and accuracy.

· Maintain service delivery within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

· Accurately collate, verify, and process employee information into the Dayforce payroll system.

· Calculate pay period changes, ensuring alignment with HMRC guidelines and contractual obligations.

· Check payroll data for accuracy and completeness, including information received from the T&A system, to ensure employees are paid correctly and on time.

· Serve as the first point of contact for payroll-related queries, resolving issues efficiently and professionally within agreed timeframes.

· Provide guidance and support to internal stakeholders on payroll and HR system usage.

· Proactively identify and contribute to continuous improvement initiatives within payroll processes to drive efficiency, accuracy, and service excellence.

· Support the administration of employee benefits.

Our essential requirements

· Proven experience in a high volume payroll environment with strong attention to detail and accuracy

· Comprehensive knowledge of statutory payments and deductions, including maternity, paternity, and other leave entitlements

· Solid understanding of payroll legislation, pension schemes, and HMRC regulations.

· Confident with all Microsoft applications including Excel, Word and Outlook

· Resilient with the ability to work under pressure and to tight deadlines

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