Job Description - Pega Lead Decisioning Architect (LDA)
Pega Lead Decisioning Architect (LDA) in Scotland | Gazelle Global Consulting Ltd Find a job Post a job Sign up Never miss an opportunity. We’ll find jobs that fit Get Started Search These jobs were popular with other job seekers AI Architect Gazelle Global Consulting Ltd Scotland Negotiable 2 days ago ERP Integration Architect Bright Purple Resourcing Edinburgh & Lothians £475 - £525 (Inside IR35) 3 weeks ago Oracle EBS Technical Lead - London Salt London £500 - £700 per day 2 days ago VMWare SME (Active DV Cleared) Randstad Digital Erskine (PA8), PA8 £50 - £68.50 per hour 2 weeks ago Enterprise Architect Sanderson Recruitment Glasgow (G1) £75000 - £85000 per annum 23 hours ago NEW Principal Engineer - Electrical Engineering (Power) Morson Edge Hindpool, Barrow-In-Furness (LA14), LA14 1AF £60.00 - 81.05 per hour 23 hours ago NEW Project Manager - Watermain diversions Morson Edge Dublin, County Dublin Market related 6 hours ago NEW Allegro Developer Lorien Resourcing Limited Perth (PH1), PH1 £700 - £750 per day 1 day ago Veritas NetBackup / BMR Consultant - Red Hat Linux STK Recruitment Didcot (OX11), OX11 £450 per day - Outside IR35 2 days ago Senior Cost Controller - Offshore O&G Morson Edge Barrow-In-Furness, Cumbria Market related 1 day ago Pega Lead Decisioning Architect (LDA) Gazelle Global Consulting Ltd View Profile Scotland; Glasgow; Edinburgh; Aberdeen; Perth; Dundee; Paisley; Inverness; Falkirk; Fife; Stirling Temporary Contract; Hybrid Published: 2 days ago Negotiable Apply Save Pega Lead Decisioning Architect (LDA) Gazelle Global Consulting Ltd Apply Pega Lead Decisioning Architect (LDA) Location: Glasgow, Scotland / UK-wide Working Model: Hybrid in Glasgow or Remote within the UK Contract: 6 Months The Role We are seeking an experienced Pega Lead Decisioning Architect (LDA) to lead the architecture and design of the Customer Decision Hub (CDH) workstream within a strategic collections transformation programme. You will translate business requirements into scalable decisioning solutions, guide hands-on implementation and establish architecture and design standards. Working closely with customer stakeholders, business analysts and delivery teams, you will shape customer-level prioritisation, treatment strategies and Next-Best-Action capabilities. Collections domain experience is preferred. Key Responsibilities Lead end-to-end Pega Customer Decision Hub (CDH) architecture, solution design and implementation. Define and enforce Pega decisioning architecture, design and coding standards. Translate business and collections requirements into decisioning designs and technical user stories. Design Next-Best-Action strategies, customer segmentation, contact policies, arbitration and prioritisation. Lead adaptive and predictive model integration for customer-level prioritisation and treatment strategies. Coordinate customer data models, data flows and integration designs. Provide hands-on technical leadership, architecture reviews, code reviews and mentoring. Guide decision strategy testing, simulation, performance validation and production readiness. Support Agile delivery through effort estimation, prioritisation and dependency assessments. Communicate architecture decisions and solution benefits to business and technical stakeholders. Essential Skills and Experience 8+ years of overall experience, including at least 6 years in Pega Decisioning and Marketing / Customer Decision Hub. Proven experience leading end-to-end Pega CDH architecture, solution design and hands-on implementation. Strong knowledge of Pega Customer Decision Hub and Next-Best-Action strategy design. Expertise in customer segmentation, contact strategy, engagement policies, actions, treatments, arbitration and prioritisation. Experience designing inbound, outbound and real-time decisioning across multiple channels. Hands-on experience with adaptive modelling, predictive models, decision strategy simulation, testing and performance monitoring. Strong understanding of customer data modelling, data flows, integrations and database performance. Ability to apply Pega architecture and coding best practices and troubleshoot complex decisioning issues. Excellent customer-facing communication and stakeholder management skills. Experience in technical leadership, mentoring and Agile/Scrum delivery. Desirable Skills Collections domain experience, preferably with hands-on Pega Collections and customer-centric treatment strategies. Pega Decisioning / CDH certification. Experience with Pega Cloud and large-scale CRM solutions. Strong Java/J2EE background. Join us and help transform customer collections through intelligent, customer-centric decisioning. Apply Gazelle Global Consulting Ltd IT & Tech 19 Jobs The company is part of Company Profile In Short Industry Engineering & Manufacture Founded 2011 Location 53-64 Chancery Lane, London, WC2A 1QS Company size 51-250 About Us Gazelle Global is a niche recruitment agency operating globally. Continuously driving inclusive hiring and sustainability. In 2011, Leslie Owusu and 2 former Co-Founders of Gazelle spotted a gap in how recruitment agencies operated. So, they channelled their expertise into co-founding Gazelle Global, a recruitment agency that delivers a best-in-class service whilst being a thoughtful and conscientious employer. In 2018, Menno Krijnen became a shareholder. He brought a wealth of experience in both recruitment and was a former consultant at ING. Since its inception, Gazelle has become a trusted recruitment partner for numerous large clients. Who we are Council is supported by a network of specialist teams, advisory committees and partners Council – The Council has overall responsibility for protecting people using registrants’ services. Committees – Committees advise and assist the Council. Executive Leadership Team (ELT) – The ELT has day-to-day responsibility for managing HCPC. People and Departments – Employees work across a variety of departments to support our operations. Specialisms We supply best-in-class talent for permanent and contract roles across Europe and the UK in Banking, Finance, IT and Sustainability. Banking & Finance Gazelle Global has been instrumental in helping banking and finance organisations build high-performing teams across critical roles, driving innovation, compliance, and client satisfaction in a dynamic industry. FinTech We specialise in sourcing talent for key areas such as digital banking, payments, risk management, cybersecurity, and regulatory technology. Our expertise enables financial institutions and fintech companies to stay ahead of technological advancements while maintaining compliance with ever-changing regulations. 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