Pension Administrator

BMC Recruitment Group are currently recruiting for a Pension Administrator to join our client who are an award-winning group of financial services and technology companies based in Newburn, Newcastle Upon Tyne.

Key Benefits they offer:

• Salary remuneration of £31,396 inclusive of a bonus.
• Full-time permanent position
• Working Hours - Monday to Friday 8:30am - 5:30pm (1hr Lunch)
• Hybrid Working following training - Typically 2 days from home - 3 days office based
• Free on-site parking
• 33 days annual leave, including bank holidays (increases with length of service)
• Company pension contribution (increases with length of service)
• Financial Services Academy - Allowing employees to develop their career within the wealth management sector
• Company/team events throughout the year

Your Duties & Responsibilities include:

• Processing of withdrawals to clients in relation to their pension/investment accounts
• Processing regular and Ad Hoc Payments.
• Case Management dealing with several enquiries on pension/investment or wealth management.
• Sending prepared investment and reports to clients.
• Working Towards KPI/SLA timeframes and understanding the impact they have to the organisation.

You will need:

• Strong problem-solving and decision-making skills.
• Strong organisational and time management skills.
• Knowledge of MS Office products, such as Excel and Word
• Show excellent attention to detail.
• Working towards set deadlines or targets.
• Quality check work or have worked to set quality scores.
• An interest in working within financial services/pensions.
• Managed your own workload.