Pension Technician

This role delivers a comprehensive benefits administration service and involves planning and organising workloads to meet agreed deadlines and service standards. It also includes working closely with Senior Technicians and trainees to help ensure the team runs smoothly, with minimal supervision.

Day to Day Responsibilities:

• Administering the Scheme’s benefits in accordance with Scheme Rules and agreed processes
• Administering casework in accordance with client service agreements and deadlines, ensuring accuracy and quality in all work activity
• Operating best practice and ensuring processes are documented and followed
• Providing a full cradle-to-grave administration service for members.
• Supporting the contribution and data processes as required.
• Undertaking any other ad hoc tasks that may be required as part of the benefits administration.
• Updating and maintain internal and external procedure manuals.

Experience Required:

• Minimum of grade C in Maths and English GCSE or equivalent qualification or equivalent.
• At least 2 years relevant pensions administration experience
• Experience in cradle-to-grave DB administration
• Detailed knowledge and understanding of DB pensions administration calculations, processes and systems
• Competent knowledge of The Pension Regulator
• Customer service skills and mindset,
• Computer literacy
• Excellent written and oral communication skills
• The ability to work well within a team and to be self-motivated.

Key Benefits:

• DB Pension after 3 years
• Bonus Scheme
• Flexible Working
• Season ticket loan + many more!