People & Communication Assistant

Full time, 9am-5pm Mon-Fri

Salary: £27,976 - £30,946 depending on
qualifications and experience

The Greenleaf Team

We’re looking for people to join our team that
share our beliefs. We believe in a holistic approach: that even the smallest
detail can mean a world of difference to a vulnerable young person. We want team
members who never give up on our young people, who are compassionate and who
believe that our young people deserve the best we can give them.

If it’s your ambition to create a future filled
with hope and optimism for our young people, then get in touch.

Visit our website for more info:
greenleafhouse.co.uk

Job Role

To
deliver high-quality administrative support across recruitment, onboarding, and
general business operations, ensuring efficient and well-organised processes.

To
provide first-line HR support to managers, handling low-level HR queries,
coordinating HR processes, and ensuring compliance and consistency across the
employee lifecycle.

You will
be based in Head Office and work closely with people managers and other
departments at Greenleaf to provide overall support across administration and
HR processes. You will report to the People Advisor and work collaboratively
with our other office teams and L&D department.

You will
be a part of providing excellent care to the young people by providing the
structure of support around our care teams that enables them to look after the
young people.

Benefits

With
greater expectations come greater rewards. If you’re selected to become part of
the Greenleaf family, you’ll not only enjoy a salary that’s higher that the
sector average, but you’ll also enjoy a comprehensive benefits package and
generous holiday entitlement.

You will
be eligible for our wellbeing package, which includes an external EAP with a
24/7 wellbeing line and free counselling sessions, a health cash plan, which
includes dental and optical cover, physio therapies, and a 24/7 GP helpline,
and our Greenleaf For You platform, which gives you access to a wide range of
discounts and savings on vouchers.

You will
also have access to a wide range of development opportunities.

Specific
Duties and Responsibilities

Onboarding
& Offboarding

• Manage
  ATS and recruitment inbox
  
• Facilitate
  the advertising and promotion of vacancies on various platforms (job boards,
  social media, etc.)
  
• Schedule
  interviews and coordinate candidates
  
• Process
  references and safer recruitment checks
  
• Prepare
  contracts and onboarding documents
  
• Coordinate
  inductions and training schedules
  
• Ensure
  all onboarding compliance is completed
  
• Manage
  leavers and exit process
  
• Complete
  exit interviews
  
• Manage
  the employee lifecycle and provide support throughout
  
• Gather
  staff feedback at onboarding and offboarding stages
  

 General Administration

• Monitor
  inbox/phones and respond or triage queries
  
• Maintain
  filing systems and databases
  
• Provide
  meeting and diary support
  
• Cross-departmental
  admin support (training, L&D, maintenance, payroll, etc.)
  
• Maintain
  accurate systems and documentation
  
• Support
  data entry and reporting for HR and leadership
  
• Curate
  the company newsletter and other company-wide communications
  
• Office
  administration
  

HR Support

• Manage
  the company’s HR systems
  
• Respond
  to low-level HR queries from managers and staff
  
• Provide
  guidance based on policy and templates
  
• Escalate
  more complex issues to People Manager
  
• Support
  absence management processes (tracking, letters, triggers)
  
• Assist
  managers with flexible working requests (documentation, timelines)
  
• Prepare
  change of T&Cs letters
  
• Support
  investigations (note-taking, collating documents, timelines)
  
• Monitor
  probation periods and alert managers to deadlines
  
• Ensure
  probation reviews are completed and recorded (policy compliance)
  
• Track key
  employee lifecycle data (maternity, absence, etc.)
  
• Collect
  and analyse data
  

People Culture

• Take a
  proactive approach to staff voice and engagement
  
• Support wellbeing
  and engagement initiatives
  
• Manage employee
  voice channels
  
• Promote
  company values and culture
  

Compliance & Records

• Maintain
  accurate HR records and ensure GDPR compliance
  
• Keep
  audit-ready documentation
  
• Prepare
  staff files for inspections
  
• Conduct
  internal HR audits (files, compliance, processes)
  
• Produce
  lower-level HR reports (absence, probation, compliance)
  

Requirements

Essential
Criteria

• Relevant
  HR qualification (such as CIPD Level 3 or Level 5)
  
• 1-2 years
  administrative experience
  
• Excellent
  communication skills
  
• Excellent
  IT skills
  
• Knowledge
  and understanding of the principles of teamwork
  
• Ability
  to work independently
  

Desirable
Criteria

• 1-year HR
  experience
  
• Working
  understanding of residential childcare
  
• Understanding
  of relevant regulatory requirements for residential childcare providers
  
• Full UK
  driving licence
  

Benefits

With
greater expectations come greater rewards. If you’re selected to become part of
the Greenleaf family, you’ll not only enjoy a salary that’s higher that the
sector average, but you’ll also enjoy a comprehensive benefits package and
generous holiday entitlement.

• 29 days annual leave
  
• Additional annual leave with length of service, starting at 2 years
  
• Health Cash Plan including dental and optical cover
  
• Employee Assistance Programme with 24/7 wellbeing helpline
  
• Employee discounts
  
• Festive rewards
  
• NEST pension scheme
  
• Christmas Savings Scheme