People Partner

CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester and London as well as remote employees located throughout the country. 

We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, Adidas, NatWest, FanDuel and Money Saving Expert to name just a few.

Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row.

Join us on our journey… Let’s create something awesome, together, today.

About the role and team

The People team's goal is to develop and retain outstanding people! As a People Partner, you act as a business-embedded advisor who helps leaders improve workforce effectiveness, capability readiness and team adaptation by combining people expertise, evidence, and change support.

You solve day-to-day people and organisational challenges with people-related solutions. You use people data and business context to spot risks and patterns before they become problems, and you're confident in challenging managers on root causes.

You run People initiatives whilst playing a pivotal role in wider company projects, connecting engagement, performance into one picture, and playing an active part in delivering our People strategy including supporting the roll-out of company-wide change and the adoption of AI-enabled ways of working.

What you'll be doing 

• Advise leaders on workforce effectiveness, capability readiness and team adaptation, constructively challenging managers on performance, engagement and employee relations with evidence rather than instinct


• Builds trusted relationships with leaders and teams across your assigned business area, empowering them to scale with the business while keeping autonomy and a great people experience at the centre


• Owns local workforce insight and risk scanning, using people metrics, data and AI-enabled insight as baseline inputs to identify risk, trends and opportunities before they escalate


• Partners with People Operations to design, deliver and embed people strategy, OKRs and initiatives from local team needs through to company-wide change programmes


• Partners on workforce planning, organisational change and team design, ensuring the people implications of change are visible early, not after the fact


• Leads team-level capability planning, supporting decisions on role redesign, skill transition and team shape, and identifying where work patterns or role structures need to evolve as technology and business needs change


• Guides managers through the people implications of AI-enabled work, including adoption, fairness, trust and change readiness


• Brings a human-centred lens to change, balancing productivity, capability, engagement and employee impact


• Stays close to wider business updates and priorities, proactively looking for opportunities to add value beyond traditional People Partnering and support broader business initiatives


• Coaches leaders to sharpen their people decisions and strengthen manager practice


• Escalates systemic and strategic talent risks, proposing practical solutions and influencing cross-functional action where needed


• Works with the wider People team to keep processes and experiences consistent and scalable across the business


• Builds and shares expertise staying ahead of market best practice, growing your own knowledge, and confidently passing learnings on to others across the business


• Brings energy and a solution-driven mindset, offering fresh thinking and confidently representing the People function at every level of the business


• Champions our values and culture, acting as a role model and supporting their continual embedding across the business


• Any other ad hoc related duties & projects as required

We'd love to talk to you if:

• You bring strong business acumen and commercial awareness of team and business priorities


• Workforce and skills thinking, with the confidence to lead role redesign conversations


• High-quality advisory judgement, sound judgement and confidentiality


• Data literacy, confident use of people data and trends, and comfort with AI-supported analysis


• Comfortable challenging managers constructively


• Human-centred change leadership and strong change support skills

What we’ll offer you:

We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.

We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.

We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.

Our hiring process

We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.

It usually looks like this:

• Call with our Talent Acquisition Team 


• Role specific capability interview 

Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.

Inclusion at CreateFuture 

We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.

If you need any adjustments or support during the application process, just. We will do what we can to help.

We look forward to your application!