Performance Manager (Call Centre & Salesforce)

Performance Manager (Call Centre & Salesforce) in Redditch, Worcestershire | Elliott Recruitment Solutions Limited Search Search These jobs were popular with other job seekers Sales Support Executive Phillips Grant Associates Ltd Halesowen (B63) From £25,000 to £32,000 per annum 6 days ago CUPRA Retail Manager Listers Bevere, Worcester (WR3), WR3 7DG Benefits include use of a company car & an OTE of£56,000 2 weeks ago Customer Service Manager Engineius Birmingham (B5) 1 day ago Senior Application Lifecycle Manager Experis Birmingham (B1) £46406.00 - £54595.00 per annum 1 week ago Senior Delivery Manager Atkins Cheltenham, Gloucestershire Competitive 3 weeks ago Client Services Executive Oakley Recruitment Charford, Bromsgrove (B60), B60 3 weeks ago Property & Casualty Underwriter IPS Group Birmingham, West Midlands, B3 3AG Salary to £40,000 + Bonus & Benefits 5 days ago Customer Success Assistant Tyresoft Ltd Barbourne, Worcester (WR1), WR1 3QA From £25,000 to £30,000 per annum dependant on experience 4 weeks ago Installation Planner Forest Garden Limited Hartlebury, Kidderminster (DY11), DY10 4JB From £30,000 to £32,000 per annum 1 week ago Senior Business Development Representative Intercity Technology Limited Lee Bank, Birmingham (B1), B1 Competitive Salary 1 day ago Sales Support Executive Phillips Grant Associates Ltd Halesowen (B63) From £25,000 to £32,000 per annum 6 days ago CUPRA Retail Manager Listers Bevere, Worcester (WR3), WR3 7DG Benefits include use of a company car & an OTE of£56,000 2 weeks ago Customer Service Manager Engineius Birmingham (B5) 1 day ago Senior Application Lifecycle Manager Experis Birmingham (B1) £46406.00 - £54595.00 per annum 1 week ago Senior Delivery Manager Atkins Cheltenham, Gloucestershire Competitive 3 weeks ago Client Services Executive Oakley Recruitment Charford, Bromsgrove (B60), B60 3 weeks ago Property & Casualty Underwriter IPS Group Birmingham, West Midlands, B3 3AG Salary to £40,000 + Bonus & Benefits 5 days ago Customer Success Assistant Tyresoft Ltd Barbourne, Worcester (WR1), WR1 3QA From £25,000 to £30,000 per annum dependant on experience 4 weeks ago Installation Planner Forest Garden Limited Hartlebury, Kidderminster (DY11), DY10 4JB From £30,000 to £32,000 per annum 1 week ago Senior Business Development Representative Intercity Technology Limited Lee Bank, Birmingham (B1), B1 Competitive Salary 1 day ago Performance Manager (Call Centre & Salesforce) Elliott Recruitment Solutions Limited Redditch, Worcestershire Permanent Published: 6 days ago £40,000 per annum Performance Manager (Call Centre & Salesforce) Elliott Recruitment Solutions Limited Performance Manager (Call Centre & Salesforce) Location: Redditch, Office based Salary: £40,000 We are seeking an experienced Performance Manager to join our client in Redditch. This role is ideal for someone with a strong background in call centre environments, who excels at analysing performance data and driving continuous improvement. Key Responsibilities: Monitor and analyse performance metrics across all departments to identify trends and areas for improvement Extract and interpret data from Salesforce dashboards to support decision-making Lead performance improvement initiatives and support operational changes Work closely with management teams to optimise processes and increase efficiency Provide insights and recommendations based on data analysis Key Requirements: Proven experience in a call centre environment, ideally in a performance-focused or managerial role Experience overseeing and supporting systems changes within an operational environment Strong hands-on experience with Salesforce, including dashboard reporting and data extraction Advanced Excel skills for data analysis and reporting Highly analytical mindset with the ability to turn data into actionable insights Excellent communication and stakeholder management skills What’s on Offer: Competitive salary of £40,000 25 days annual leave plus your birthday off Opportunity to make a real impact on operational improvement If you are passionate about data, performance optimisation, and driving measurable results, we would love to hear from you. Immediate interviews are available. Similar Performance Manager (Call Centre & Salesforce) Jobs Popular with Other Job Seekers Sales Support Executive Phillips Grant Associates Ltd Halesowen (B63) From £25,000 to £32,000 per annum 6 days ago CUPRA Retail Manager Listers Bevere, Worcester (WR3), WR3 7DG Benefits include use of a company car & an OTE of£56,000 2 weeks ago Customer Service Manager Engineius Birmingham (B5) 1 day ago Senior Application Lifecycle Manager Experis Birmingham (B1) £46406.00 - £54595.00 per annum 1 week ago Senior Delivery Manager Atkins Cheltenham, Gloucestershire Competitive 3 weeks ago Client Services Executive Oakley Recruitment Charford, Bromsgrove (B60), B60 3 weeks ago Property & Casualty Underwriter IPS Group Birmingham, West Midlands, B3 3AG Salary to £40,000 + Bonus & Benefits 5 days ago Customer Success Assistant Tyresoft Ltd Barbourne, Worcester (WR1), WR1 3QA From £25,000 to £30,000 per annum dependant on experience 4 weeks ago Installation Planner Forest Garden Limited Hartlebury, Kidderminster (DY11), DY10 4JB From £30,000 to £32,000 per annum 1 week ago Senior Business Development Representative Intercity Technology Limited Lee Bank, Birmingham (B1), B1 Competitive Salary 1 day ago Manager Centre jobs Manager Centre jobs in Redditch IT jobs IT jobs in Redditch Management jobs Management jobs in Redditch Jobs in Redditch Facilities Manager jobs Manager jobs Retail Management jobs Center Manager jobs Manager Retail jobs Manager Store jobs Call Centre Manager jobs Area Manager jobs Manager Facility jobs Centre Manager jobs Garden Centre Manager jobs Store Management jobs Manager Office jobs Manager Ess Centre jobs Manager Customer Service jobs Get hired. 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