Person Injury Claims Adjuster

Role: Personal Injury Claims Adjuster
Location: Diss, Norfolk (Hybrid)
Salary: Up to £30,000 DOE

Are you an experienced Personal Injury (PI) Claims Adjuster looking to join a fast-growing, forward-thinking team? We're working with a well-established and highly respected insurance provider. Due to continued growth, they are now seeking a PI Claims Adjuster to join their collaborative and dynamic claims department.

About the Role:

As a Personal Injury Claims Adjuster you'll be managing your own portfolio of personal injury motor claims, making decisions on; liability, indemnity, and quantum, and playing a key role in the success of a growing team.

Key Responsibilities:

• Validate, investigate and negotiate third-party personal injury claims
• Make accurate and timely decisions on liability and indemnity
• Identify potentially fraudulent claims and escalate where necessary
• Manage your own caseload effectively, prioritising tasks and meeting monthly targets
• Liaise with internal and external stakeholders, including solicitors and rehabilitation providers
• Maintain a customer-focused approach with excellent call handling and communication

What We're Looking For:

• Previous experience in handling personal injury claims (Insurer or Legal background)
• Strong understanding of MOJ/OIC processes, pre-action protocol and litigation
• Excellent negotiation and decision-making skills
• Ability to manage a caseload independently with minimal supervision
• Commercially astute with an eye for balancing outcomes and business interest
• Great communicator, both written and verbal, with a positive and proactive attitude

This is an opportunity to be part of something from the ground up and to grow with a business that values contribution, fresh thinking, and collaboration. To be considered for this role APPLY NOW