Personal Injury Claims Paralegal

Job Title: Personal Injury Claims Paralegal
Salary: £23,000 - £26,000
Location: Wakefield
Contract: Full-time, Permanent, Hybrid working available

Role Overview & Key Responsibilities:Assist lead file handlers in managing and advancing serious injury cases Draft standard correspondence to progress cases using the ProClaim case management system. Act as the main point of contact for Fee Earners, managing incoming calls and inquiries. Handle phone inquiries when possible and ensure messages are passed to the Fee Earner in a timely manner. Work closely with your line manager to meet monthly KPIs. Keep the case management system updated and accurate on a regular basis. Ensure that filing and information management practices comply with the firm's standards. Arrange appointments for Fee Earners as needed. Collaborate with the Finance Department on disbursement payments, outstanding accounts, and related tasks. Provide support to the team during peak periods, including document production, task management, answering calls, and general administrative assistance. Organize and sort incoming mail. Consistently achieve performance targets in a goal-driven environment. Take on additional tasks as required to support the business.
Employee Benefits Package:25 to 30 days holiday + bank holidays Enhanced pension scheme Enhanced adoption leave, maternity & paternity pay Health insurance Medical insurance Free eye tests Reward & recognition - long service, prize draw, incentives Life insurance Firmwide bonus scheme Perkbox Hybrid working Free parking (if/when in office)
About the Organisation:Our client is a highly regarded UK law firm, consistently ranked among the top 100. Known for its strong reputation, the firm has recently adopted modern approaches to enhance its work environment and streamline operations, further boosting its already successful business model. By embracing an agile working policy, prioritizing work-life balance, and fostering a supportive atmosphere, they have nurtured a dynamic and positive company culture.
Application Criteria:Given the nature of the role, prior experience in a personal injury legal environment is required. While experience with multi-track personal injury or medical negligence claims is preferred, applicants with a background in fast-track claims will also be considered.
About CRA Consulting:CRA Consulting is a specialist legal recruitment agency operating across the UK. Partnering with prestigious law firms that have local, regional, national, and international reach, CRA recruits at all levels, from board and director positions to support staff roles. For more information on how we can assist with your next career move, visit the CRA Consulting website at www.craconsultants.com.
How to Apply:If this Legal Support Specialist - Personal Injury vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Lauren Hopkinson who is managing this vacancy, call for a confidential discussion. Are you wanting to review additional career opportunities? Visit our jobs page at jobs
Additional Information:CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. This Personal Injury Claims Paralegal vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.