Personal Injury Paralegal

Job Title: Personal Injury Paralegal
Salary: £23,000 - £25,000
Location: Wakefield, West Yorkshire
Contract: Full-time, permanent, hybrid work available

The Opportunity
We are delighted to be partnering with a prestigious Top 100 UK law firm, widely recognised for its innovative approach and supportive working culture. This is an excellent opportunity to join their Serious Injury department, providing vital assistance to senior file handlers dealing with complex personal injury and medical negligence cases. If you have experience within a personal injury legal setting and are keen to progress your career within a modern, forward-thinking firm, this could be the ideal role for you.
Key Responsibilities

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  Provide day-to-day support to senior file handlers in managing serious injury claims.
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  Draft routine correspondence using the firm's case management system (ProClaim).
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  Serve as the first point of contact for clients and fee earners, managing incoming calls and accurately relaying messages.
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  Handle telephone enquiries where appropriate, escalating issues when necessary.
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  Maintain precise and up-to-date records within ProClaim.
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  Work closely with your line manager to achieve monthly KPIs.
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  Arrange appointments for fee earners and manage diaries effectively.
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  Liaise with the Finance Department regarding disbursements, outstanding payments, and related matters.
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  Undertake general administrative tasks including document preparation, sorting post, and managing task lists.
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  Support the team during busy periods to ensure smooth operations across the department.
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  Consistently meet performance targets in a fast-paced, target-driven environment.
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  Carry out additional duties as required by the business.

What You'll Bring

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  Prior experience in a personal injury legal environment is essential.
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  Ideally, you will have worked on multi-track or medical negligence claims, though fast-track experience will also be considered.
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  Excellent communication, organisational, and attention-to-detail skills.
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  A proactive and collaborative approach to work.

Employee Benefits

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  25-30 days' annual leave plus bank holidays
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  Enhanced pension scheme
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  Enhanced maternity, paternity, and adoption leave
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  Private medical and health insurance
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  Life insurance cover
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  Free eye tests
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  Annual firm-wide bonus scheme
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  Perkbox membership (discounts and perks platform)
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  Reward and recognition schemes, including long service awards
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  Hybrid working model
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  Free on-site parking (office-based days)

About the Firm
This award-winning firm is dedicated to investing in its people and practices. Embracing a modern approach to legal service delivery, they promote flexible working, wellbeing, and a strong team ethos. Their recent growth and continued innovation are underpinned by a commitment to excellence, integrity, and outstanding client service.
About CRA Consulting:

• CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.
• For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at www.craconsultants.com.

How to Apply:

• If this Serious/Personal Injury Paralegal vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Lauren Hopkinson who is managing this vacancy, call for a confidential discussion.
• Are you wanting to review additional career opportunities? Visit our jobs page at jobs

Additional Information:

• CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
• This Personal Injury Legal Assistant vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.