Working Pattern: Hybrid (3 days on site / 2 days working from home)
Contract: Full Time | 2-Year Fixed-Term Contract (with a strong likelihood of becoming permanent)
Overview
An experienced PFI Performance Manager is required to support the management of the Payment Mechanism and performance monitoring across a major operational healthcare PFI contract. Working closely with the SPV, FM provider and client, you'll play a key role in driving contractual performance, analysing trends and ensuring compliance with the project's performance framework.
Duties & Responsibilities
Manage and oversee the contractual Payment Mechanism (PayMech) process. Audit Helpdesk performance data and contractual compliance. Review monthly performance reports, identifying trends, risks and areas for improvement. Support the monthly payment process, tracking queries, commentary and contractual issues. Review applications for mitigations, including Temporary Repairs and Excusing Causes, ensuring compliance with contractual requirements. Analyse Helpdesk and PayMech data to identify performance trends and potential contractual risks. Support jeopardy management and monitor contract default triggers. Assist with dispute avoidance and resolution through analysis of contractual data and performance information. Maintain and develop operational procedures relating to Payment Mechanism management and reporting. Support the preparation of Board reports, performance analysis and monthly reporting packs. Produce ad hoc reports and commercial analysis as required. Promote best practice and continuous improvement across contract performance management. Role Requirements
Previous experience managing or auditing Payment Mechanisms within a PFI environment is essential. Strong understanding of Helpdesk systems and performance-based contracts. Experience auditing KPIs and contractual performance. Operational PFI/PPP experience, ideally within a healthcare environment. Strong Excel and Microsoft Office skills. Good understanding of contract management and contractual interpretation. Excellent analytical, communication and report writing skills. Commercially aware with strong attention to detail Only candidates based in UK and eligible to work in UK are allowed
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