Pharmacy Compounder (Operations/Dispensing Assistant)

This is a full-time, on-site role for a Pharmacy Compounder, based in London.

You will support the end-to-end preparation of personalised medicines within a UK distance-selling pharmacy that compounds unlicensed topical treatments. This includes dispensing support, non-sterile compounding of creams, packing, stock control, and dispatch.

This is a hands-on role across both the cleanroom (production) and dispensary/warehouse operations, ensuring medicines are prepared accurately, safely, and in full compliance with GPhC and MHRA requirements.

You will play a key role in maintaining quality standards, batch traceability, and inspection readiness at all times.

Key responsibilities

Compounding & Production

·      Prepare and compound non-sterile topical medicines (e.g. creams, gels) in line with approved formulations and SOPs

·      Operate compounding equipment according to defined parameters

·      Weigh and handle raw materials accurately using calibrated balances

·      Follow defined manufacturing processes, including phase-based mixing and API incorporation

·      Complete batch records, including recording actual weights and process steps

·      Ensure homogeneity and quality of finished products prior to release

Dispensing & Prescription Preparation

·      Assist with prescription picking and preparation under pharmacist supervision

·      Ensure correct product selection, labelling, and assembly of prescriptions

·      Maintain accuracy across batch numbers, expiry dates, and patient-specific details

·      Support final checks and handover to pharmacists for clinical verification

Packing & Dispatch

·      Pick, pack, and prepare patient orders in line with dispatch schedules

·      Ensure packaging is accurate, secure, and compliant with requirements

·      Support same-day dispatch targets and courier handovers

·      Manage returns and ensure appropriate documentation and handling

Goods-In & Stock Management

·      Receive and check deliveries (identity, quantity, batch, expiry/re-test date, condition)

·      Store raw materials and packaging correctly, including segregation and quarantine where required

·      Maintain stock accuracy, rotation (FEFO), and replenishment

·      Support stock counts and inventory control processes

Quality & Compliance

·      Complete all documentation accurately (batch records, logs, cleaning records, stock records)

·      Follow SOPs, GMP/GDP principles, and internal quality standards at all times

·      Maintain cleanroom standards, including cleaning and environmental controls

·      Identify and escalate deviations, errors, or quality concerns immediately

·      Support inspection readiness and audit requirements

Team & Operations

·      Work closely with Pharmacists, Production, and Operations teams

·      Support a high-performance, quality-focused culture

·      Contribute to continuous improvement in processes and workflows

Essential

·      Fluent English (spoken and written)

·      High attention to detail and accuracy (weights, batch numbers, labelling)

·      Experience in pharmacy, healthcare, manufacturing, laboratory or warehouse operations

·      Ability to follow structured SOPs and processes precisely

·      Basic IT skills (email, spreadsheets, internal systems)

·      Strong organisation, reliability, and timekeeping

·      Comfortable working across both cleanroom and warehouse environments

Desirable

·      Previous experience in pharmacy compounding or production (non-sterile)

·      Previous experience working in laboratories incorporating GLP into daily work

·      Experience working in GMP, GDP, or regulated environments

·      Familiarity with batch documentation and traceability requirements

·      Interest in dermatology, personalised medicine, or pharmaceutical manufacturing

• Attractive salary offering early-stage opportunities at our new compounding facility
• Participation in the company pension plan
• Exclusive staff discounts on premium in-house products
• Daily access to snacks and refreshments
• Regular team and company social events
• Full training provided for dispensing support responsibilities
• Opportunities for advancement into production and compounding positions over time