Planned Repairs Manager

We have a fantastic opportunity for a proactive and driven Planned Repairs Manager to join our team and play a key role in delivering high-quality planned repairs services.

At Bromford Flagship Livewest, we're passionate about putting our customers at the heart of everything we do.

As Planned Repairs Manager you’ll lead the day-to-day management of subcontractors and commercial administrators, ensuring projects are delivered efficiently, on time, and to the highest standard. With a strong focus on performance, value for money, and customer satisfaction, you’ll drive continuous improvement across the service.

Location: Negotiable - Norwich Office, Dereham Office

What You’ll Be Doing

• Managing planned repairs projects from start to finish, ensuring work is fit for purpose

• Overseeing and supervising subcontractors to maximise performance and efficiency

• Working closely with Commercial Administrators and the Operations Manager

• Monitoring KPIs, performance data, and contractor outputs to drive improvements

• Leading regular contractor review meetings (monthly & quarterly)

• Supporting and developing your team to ensure effective service delivery

• Contributing to budget awareness and cost-effective decision-making

• Championing a culture of continuous improvement and customer focus

• Building strong relationships with internal teams and external partners

• Ensuring compliance with health & safety, data protection, and company policies

For full details of the role and responsibilities, please see the Planned Repairs Manager - The Part I Play

What We’re Looking For

Essential:

• Strong leadership skills with the ability to motivate and manage teams

• Excellent communication skills (written and verbal)

• Good IT skills including Microsoft Office

• Knowledge of health & safety within a maintenance or construction environment

• Ability to make proactive decisions and manage workloads effectively

• Full UK driving licence

Desirable:

• Experience in social housing or maintenance environments

• Background as a Supervisor, Foreman, or Manager

• Project management experience across multiple workstreams

• Budget awareness and commercial understanding

• Relevant trade or management qualification

What We Offer

You’ll be part of an organisation that:

• Puts people and customers first

• Encourages innovation and new ideas

• Supports continuous learning and development

• Values teamwork, respect, and accountability

• Strives to deliver outstanding services and sustainable communities
  

In return for your experience and commitment, we offer a competitive salary along with excellent benefits package. You can view the full details by clicking here.

How to Apply

To apply, click below and upload your CV (PDF format), along with a supporting statement explaining why you are the right person for the role.

Important additional information

Closing date: 17th June 2026 (Midnight)

Interview date: Week commencing 22nd June 2026

No agencies please.

Flagship Services is part of Bromford Flagship Livewest. By joining us you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Livewest Group. Join us to help create communities where people can put down roots, feel secure, and thrive.