Belmont Recruitment are currently looking for a Business Support Officer to join Cheshire East Council's Planning Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Duties:
* Provide comprehensive administrative and business support to the Planning Service.
* Respond to enquiries from members of the public, elected members, developers and internal colleagues via telephone, email and in person.
* Manage correspondence, complaints and service requests, ensuring they are handled professionally and efficiently.
* Organise meetings, prepare agendas, take accurate minutes and monitor follow-up actions.
* Produce reports, performance data and management information to support service delivery.
* Raise invoices, purchase goods and maintain accurate records and databases.
* Support managers with performance monitoring and administrative projects.
* Ensure all records are maintained accurately and confidentially.
* Work collaboratively with colleagues to continuously improve processes and customer experience.
Requirements:
* Previous experience in an administration, business support or customer service role.
* Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
* Strong communication skills and confidence dealing with a wide variety of customers and stakeholders.
Please reply with an up to date CV ASAP if this role would be of interest to you Only candidates based in UK and eligible to work in UK are allowed
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